General Manager
Five Guys
General Manager
We're looking for a General Manager who runs a great restaurantevery shift, every day.
This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.
What You'll Own
1. Restaurant Performance
- Drive sales, profitability, and operational efficiency
- Manage key metrics: labor %, food cost, throughput, and waste
- Deliver consistent resultsnot just good days
2. Shift Execution & Throughput
- Lead from the front during peak hours
- Ensure fast, accurate service and strong line flow
- Maintain ticket times and throughput standards
3. Team Leadership & Development
- Hire, train, and develop a high-performing team
- Build and coach Shift Leaders and Assistant Managers
- Create a culture of accountability, energy, and ownership
4. Guest Experience
- Ensure every guest receives fast, friendly, and accurate service
- Address issues in real time and recover the experience
- Use feedback to improve operations
5. Operational Standards
- Maintain food safety, cleanliness, and brand standards at all times
- Execute systems and processes consistently
- Be audit-ready every day
What Success Looks Like
- Consistently hits sales, labor, and food cost targets
- Strong shift executionno chaos during peak hours
- Low turnover in key roles (AMs, Shift Leaders)
- Internal promotions happening from within your team
- High guest satisfaction and repeat business
What You Bring
- 25+ years of restaurant management experience (fast casual or QSR preferred)
- Experience running high-volume shifts ($1M$3M+ annual volume typical)
- Proven ability to lead teams and deliver consistent results
- Strong work ethicyou're comfortable being on your feet and in the action
- Ability to manage both people and numbers
Non-Negotiables
- Willing to work nights, weekends, and peak business hours
- Leads from the frontthis is not a back-office role
- Holds high standards and addresses issues directly
Compensation & Benefits
- Base salary: + performance bonus
- Health, dental, vision
- PTO
- Meal benefits
- Growth path to District Manager
Supplemental pay
- Supplemental income
- Bonus pay
Benefits
- Flexible schedule
- Paid time off
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- 401(k)
Vacancy posted 2 days ago
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