Head of PMO

Job Title: Head of PMO

Location: Open to all Silco Locations

Silco Fire & Security isn't just a company, it's a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant.


As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future.


Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you're not just doing a job, you're making a difference.

Position Overview:

The Head of Project Management Office (PMO) is responsible for establishing and leading a high-performing project management organization that enables the operations teams to deliver fire and security projects to customers with consistent execution, operational excellence, and profitability across the company. This leader will develop project management standards, implement best practices, oversee project governance, and mentor project managers to ensure projects are delivered on time, within budget, and to the highest quality standards. Please note: This is an on-site position located in Cincinnati, OH. We will not be entertaining remote candidates for this position.


Responsibilities:

PMO Leadership

• Build, lead, and continuously improve the Project Management department and team.
• Develop standardized project management processes, methodologies, templates, and governance across all business units.
• Establish key performance indicators (KPIs) to measure project health, profitability, schedule performance, customer satisfaction, and resource utilization.
• Drive accountability through regular project reviews and executive reporting.
• Foster a culture of collaboration, ownership, continuous improvement, and operational excellence.

Project Execution

• Ensure projects are executed efficiently, and in accordance with company standards.
• Monitor project schedules, budgets, labor productivity, cash flow, contract compliance, and risk.
• Identify troubled projects early and develop recovery strategies.
• Support project managers in resolving complex customer, technical, financial, and contractual issues.

Financial Management

• Improve project profitability through disciplined financial oversight.
• Review project forecasts, cost reports, change orders, billing status, and project margins.
• Partner with Finance to improve forecasting accuracy and cash flow.
• Ensure project managers understand financial expectations and project economics.

Resource Management

• Partner with Operations and department leaders to optimize staffing and workload across projects.
• Develop workforce planning strategies that maximize efficiency while maintaining quality.
• Identify future staffing needs.

Process Improvement

• Implement project management software, dashboards, and reporting tools.
• Standardize project kickoff, planning, execution, closeout, and lessons-learned processes.
• Identify opportunities to improve productivity, communication, documentation, and customer experience.
• Champion continuous improvement initiatives where appropriate.

Leadership & Talent Development

• Help recruit, coach, mentor, and develop project managers.
• Build a culture focused on accountability, communication, and customer service.

Customer & Stakeholder Management

• Develop strong relationships with customers, contractors, vendors, and internal stakeholders.
• Participate in executive customer meetings as needed.
• Ensure exceptional customer satisfaction throughout the project lifecycle.

Qualifications:

Required

• Bachelor's degree in Construction Management, Engineering, Business, Project Management, or related field (or equivalent experience).
• PMP Certification
• 10+ years of progressive project management leadership experience within commercial construction, specialty contracting, or systems integration.
• 5+ years leading project managers or project management teams.
• Demonstrated experience managing a high volume of projects simultaneously.
• Strong financial acumen with experience managing budgets, forecasting, project margins, and contract administration.
• Exceptional leadership, coaching, and organizational skills.
• Excellent communication, negotiation, and problem-solving abilities.
• Proficiency with Microsoft Office and project management software.

Preferred

• Lean Construction or Lean Six Sigma experience.
• Experience implementing or leading a Project Management Office.
• Experience with ERP systems, JIRA, construction management software, Microsoft Project, Primavera P6, Procore, Autodesk Construction Cloud, or similar platforms.

Physical Requirements

• Ability to travel to regional branch locations and customer job sites as needed (approximately 20-30% travel).
• Ability to occasionally walk active construction sites while complying with all safety requirements.
• Ability to work in an office environment utilizing standard computer equipment.

Benefits:

In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off.


Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.