Patient Services Coordinator

Patient Services Coordinator

Software Guidance & Assistance, Inc., (SGA), is searching for a Patient Services Coordinator for a contract assignment with one of our premier Healthcare clients in Oakland, CA. Responsibilities:

• Responsible for the scheduling and coordination of diagnostic and interventional imaging patients while validating eligibility and authorization prior to care.
• Validate referrals/orders
• Follows customer services guidelines in greeting and assisting patient with appointments, directions, and scheduling
• Takes information from emergency calls, stat request for imaging, troubleshooting for patients, providers and inter departments coordination for patient care in imaging and answer general inquiries.
• Performs other duties as assigned

Required Skills:

• High School diploma or equivalent.
• Two years (or equivalent) of full time clerical experience.
• Imaging / clinical scheduling
• Epic experience
• Basic analytical, problem solving skills.
• Basic knowledge in Medical Terminology, ICD-10 CPT codes, eligibility and Authorizations standards for diagnostic and interventional imaging exams and procedures.
• In depth knowledge of different laboratory values with ability to correspond appropriate lab values with appropriate imaging procedures.
• Proficient computer skills including Microsoft Office (Word, Outlook, Excel, PowerPoint).
• Correct business English, including spelling, grammar and punctuation.
• Current office administrative practices and procedures.
• Establish and maintain effective working relationships with a variety of individuals from various socioeconomic, ethnic and cultural backgrounds.
• Excellent communication skills, both written and verbal.
• Good interpersonal, organizational, prioritization, time management skills.

Preferred Skills:

• Associates degree or higher.
• Preferred imaging background

By applying for a job with SGA, you agree to allow SGA to process your application for this and future opportunities in accordance with our Privacy Policy. Also, to ensure timely processing, you agree to be contacted by our AI recruiter via email, text, or phone. Message frequency varies and data rates may apply, but you can reply STOP to any SMS message to opt-out of texts and may contact SGA at View email address on click.appcast.io to opt-out of AI communications. The choice not to engage with AI will not adversely impact your consideration for placement. AI is not used to make any hiring determinations. SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at . SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.