Sales Administrator

Administrative Support For Senior Sales RepresentativeProvide dedicated administrative support to a Senior Sales Representative, managing the paperwork, scheduling, and customer follow-up behind their residential accounts so they can focus on selling.Essential functionsHandle the paperwork flow for the Senior Sales Representative's residential accountsEnter jobs and services into the computer systemPut together work packets for installers on the Senior Sales Representative's jobsCreate Change OrdersAssist the Senior Sales Representative with day-to-day processes and keep their pipeline organizedHelp the Senior Sales Representative with computer issues and company softwareHelp handle customer complaints on their accountsPrepare paperwork for returnsPrint Job Schedule reports and coordinate with accounting to create COD invoicesAssist the Senior Sales Representative and Sales Manager with developing tools and procedures to streamline work processesHelp grow the Senior Sales Representative's customer base and develop relationships with prospective clientsRequired qualificationsHigh school diploma or equivalent2+ years of administrative, office, or customer service experienceProficiency with Microsoft Office (Word, Excel, Outlook) and comfort learning new software quicklyStrong organizational skills and attention to detail, especially with orders, measurements, and paperworkClear, professional written and verbal communication, by phone and in personAbility to manage several jobs at once and meet deadlinesBasic math skills (calculating square footage, pricing, and totals)Ability to handle confidential customer and pricing information with discretionPreferred qualificationsExperience in flooring, home improvement, construction, interior design, or another installation-based industryFamiliarity with flooring products (carpet, hardwood, LVP, tile, laminate) and installation termsExperience with flooring or construction softwareExperience supporting a sales representative or executive directly