Quality Assurance Analyst

Software Quality Assurance Contractor

Job Description Client Approved Location: Onsite - Hybrid in Menlo Park CA (3 days Onsite / 2 remote) Potential exposure to graphic/sensitive content to any extent Education: Prefer Bachelor's degree in a technical or related field. No certifications required Required 5+ years of experience in software quality assurance or a related field Big tech experience highly desirable Strong assets: additional focus on UI testing, trust & safety Strong understanding of QA methodologies, tools, and processes Test case & test plan development Experience writing and executing test cases and test plans Excellent communication and collaboration skills Ability to work independently and take initiative in a fast-paced environment Ability to handle multiple projects simultaneously Experience with dashboarding tools and quality metrics is a plus Comfortable working onsite and engaging directly with cross-functional teams Familiarity with python, javascript, SQL Nice to Have Skills Dashboarding tools / quality metrics Python, JavaScript, SQL Benchmarking & battery testing Description: Works alongside engineering and QA leads; supports an org of 276 engineers. Scope covers product & bug audits, safety/model testing, benchmarking and battery testing. Execute and maintain manual and automated test cases for new and existing features. Reproduce, document, and triage bugs; work closely with engineering to drive resolution. As a QA Contractor, you will play a key role in ensuring product quality by executing and improving test processes, collaborating with engineering and QA leads, and supporting the delivery of high-quality features. This role is designed for individuals who can operate independently, contribute to test strategy, and take ownership of execution within defined scopes. Responsibilities • Execute and maintain manual and automated test cases for new and existing features. • Reproduce, document, and triage bugs; work closely with engineering to drive resolution. • Write and maintain clear, comprehensive test cases and test plans. • Support QA leads in driving test strategy and test plan creation. • Create and maintain dashboards to track quality metrics and test progress. • Conduct Product Audits with QA leads' guidance to analyze/improve QA test coverage. • Conduct Bug Audits with QA leads' guidance to analyse/identify product areas that need improvement. • Provide Release readiness support for Medium/small size features. • Lead test execution for small to medium-sized projects or features. • Attend status meetings and represent QA in the absence of QA leads. • Work onsite as needed to collaborate directly with engineering and QA teams, ensuring product rigor. • Support stealth projects which require a higher level of diligence in execution. • Support safety and model testing, including scenarios that may expose testers to unsafe content. • Run and lead testing techniques like benchmarking testing, battery testing, performance testing Qualifications Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Los Angeles Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, qualified applicants will be considered for assignment with arrest and conviction records. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, meet client expectations, standards, and accompanying requirements, and safeguard business operations and company reputation.