Agile Scrum Master

Credence Agile Scrum MasterJoin a team where innovation meets mission. Our AI, cloud, cyber, and modernization solutions save agencies thousands of hours, safeguard national security, and strengthen health and humanitarian missions worldwide. With 1,700+ team members, 1,500+ AI/data experts, and 100+ prime contracts, we deliver at scale and with purpose.We've been recognized as a Top Workplace by the Washington Post for six straight years and named to the Inc. 5000 Fastest Growing Private Companies 13 of the past 14 years. Credence is a welcoming home for those looking to grow and contribute to positive change. We encourage all employees to expand beyond their boundaries, dive into important world-changing Federal challenges.Credence has an immediate need for an experienced and adaptable Agile Scrum Master to support high-performing, cross-functional teams delivering value through Agile practices — including teams building and integrating AI/ML capabilities. The ideal candidate is a servant leader with strong Jira expertise who can guide teams in adhering to established workflows while continuously improving how work flows through the system. You should be conversant in how AI is reshaping software delivery — from AI-assisted development tools to the unique backlog and sprint dynamics of ML-focused teams.Our organization practices core Scrum principles and selectively incorporates Agile scaling concepts. While we support PI Planning, we do not fully implement all SAFe ceremonies or roles. This role requires sound judgment, flexibility, and the ability to apply Agile practices pragmatically rather than prescriptively.Responsibilities include, but are not limited to the duties listed below:Agile & Team FacilitationFacilitate Scrum ceremonies including sprint planning, daily stand-ups, sprint reviews, and retrospectivesCoach teams on Agile and Scrum principles, encouraging accountability, transparency, and continuous improvementRemove impediments and help teams navigate dependencies, risks, and blockersFoster a culture of collaboration, psychological safety, and sustainable deliveryJira & Workflow LeadershipServe as a Jira subject-matter expert for Scrum teamsEnsure teams consistently adhere to established Jira workflows, issue types, and standardsGuide teams on proper backlog hygiene, story writing, estimation, and ticket lifecycle management in JiraUse Jira dashboards and reports to promote transparency and support data-informed decision-makingIdentify workflow inefficiencies and recommend improvements aligned with Agile best practicesScaled & Cross-Team CollaborationSupport and facilitate PI Planning activities, including preparation, coordination, and follow-upHelp teams manage cross-team dependencies and commitments identified during PI PlanningApply select SAFe concepts when helpful, without rigid framework enforcementAI-Aware DeliverySupport teams that use AI-assisted development tools (code generation, automated testing, AI pair programming) and help integrate these into sprint workflows and team normsUnderstand how AI tooling changes team velocity patterns, code review practices, and estimation — and adapt Agile ceremonies accordinglyFacilitate conversations around responsible AI-assisted development, including quality gates, human review expectations, and when AI-generated output requires additional scrutinyHelp teams manage the backlog implications of AI feature work, where tasks may involve prompt engineering, integration testing against non-deterministic outputs, or rapid prototyping cycles