Director of Property Management

Dalan Real Estate (“Dalan”) is a vertically-integrated real estate investment and management firm leveraging its expertise and wide range of capabilities to identify opportunity, unlock value, and create growth. Dalan runs a growing residential and commercial portfolio of over $3 billion in assets with partners including KKR, Bain Special Situations, Hamilton Lane, and RWN. For more information regarding Dalan, please visit Position: Director, Property Management (Vantry Management) Dalan is excited to hire a Director of Property Management responsible for property operations across Dalan’s newly formed third-party management and receivership platform, Vantry Management. Vantry manages multifamily residential properties for outside owners, lenders, and courts across New York, Arizona and Texas. This is a entrepreneurial role as much as an operating one. The Director will help stand up the platform’s standards, reporting calendar and onboarding process, drawing on Dalan’s existing in-house accounting, compliance, construction management and building staff. The ideal candidate takes pride in the quality of their work, demonstrates a collaborative and solutions-oriented mindset, communicates proactively, and possesses strong organizational, financial and leadership skills. The role reports to the Senior Director, Asset Management and is based in the New York City office. Responsibilities Lead the property management organization across the third-party portfolios, including property managers, assistant property managers and on-site building staff and support functions. Directly oversee property management professionals, including hiring, training, and performance management. Serve as a senior relationship for third party owner clients, with direct accountability for their portfolio’s performance. Deliver monthly owner reporting, including budget versus actual with a written variance narrative, rent roll, delinquency detail, and capital spend against approvals. Ensure every assignment is operated in compliance with its Property Management Agreement, including scope, fee terms, approval thresholds, insurance requirements, and reporting obligations. Operate properties tied to court-appointed receiverships and lender-directed assignments, working with outside counsel, referees, special servicers, and asset managers, as applicable. Assist with producing receiver reports in the form and on the schedule each appointment order requires. Own the onboarding process for new assignments, including unit walks, rent roll reconciliation, violation and work order inventory and staffing. Responsible for the financial and operating performance of all assets under management, including occupancy, collections, arrears, resident retention, unit turn time, work order response, and monthly close. Review and explain monthly operating expense variances. Develop and implement ideas to create scale, reduce operating expenses, negotiate vendor contracts, and administer preventative maintenance programs. Manage portfolio level contracts with third party service vendors, including security, janitorial, and engineering. Ensure compliance with New York rent regulation, including registrations, riders, IAI and MCI files, and DHCR proceedings, and with the equivalent requirements in each out of state market. Coordinate with Construction Management on building compliance calendars, including HPD and DOB violations, Local Law 11 facade cycles, and Local Law 97 planning. Coordinate procedures for responding to all building emergencies, including a staffed after-hours line. Conduct regular property visits and review meetings with property managers to assess performance against business plan goals. Work within Yardi Voyager, teach property managers the relevant reports, and evaluate technology that tracks work orders and response times. Qualifications 7+ years of multifamily property management and operations experience, preferably with a vertically integrated owner operator. Direct experience managing for third-party owners, including owner reporting, Property Management Agreement compliance, and client relationships. Fee management experience strongly preferred. Experience with court-appointed receiverships, lender directed assignments, or other distressed and transitional operations preferred. Experience managing a portfolio of assets across markets, with a focus in New York City. Strong working knowledge of New York rent regulation, housing court, and city agency practice. Established work history managing teams of property management and facilities personnel, including building a team from a small base. Understanding of union employment contract requirements. Strong financial skills, including budgeting, variance analysis, and reporting to institutional owners. Strong organizational, problem-solving, communication, and leadership skills. Experience with Yardi Systems. Yardi Voyager and RentCafe preferred. Ability to regularly visit properties throughout New York City and willingness to travel periodically to out of state markets. Salary Range $150,000 – $200,000 based on experience. Benefits package (401k, Health, Dental, Vision, Transit). Eligible for a discretionary year-end bonus based on individual, platform, and Company performance. Eligible for a new business incentive compensation on management assignments sourced directly by the employee and \engaged by the Company, paid on realized management fees under a separate written agreement. Dalan is an Equal Employment Opportunity Employer. #J-18808-Ljbffr Dalan Real Estate