Bilingual Patient Care Coordinator

PATIENT CARE COORDINATOR (MEDICAL) JOB SUMMARY

Exchanges pertinent non-routine information, answers questions and offers guidance, either face to face, through written correspondence or via the telephone with individuals on a continual basis. PATIENT CARE COORDINATOR (MEDICAL) ESSENTIAL DUTIES AND RESPONSIBILITIES Monitor patient/provider schedule, following office policies. Ensure the registration and lobby areas are appropriately maintained. Check in patients, verify and update necessary information in the medical record through PM system Register patient data through PM system, including scanning of all documents Answer and screen telephone call, takes messages and provides information. Sort and deliver mail to Office Manager. Prepare daily batches for business office. Notify the Office Manager of possible problems: - Report equipment or supplies needed to Office Manager. Reports malfunctioning equipment to Office Manager. Obtains charge information, coding and data entry. Completes billing and collection processes and prepares for distribution to appropriate sources. Performs other assigned duties under the direction of the Office Manager or Physician PATIENT CARE COORDINATOR (MEDICAL) EDUCATION AND EXPERIENCE High School Diploma or GED Two years experience in a medical office setting preferred Medical Assistant Certification preferred Experience in operating a computer and word processing. Must be bilingual in English and Spanish or Armenian PATIENT CARE COORDINATOR (MEDICAL) PATIENT INTERACTION EXPECTATIONS Explain to each patient the process of care

PATIENT CARE COORDINATOR (MEDICAL) PAY RATE:

$Medical, Dental & Vision coverage Paid Time Off Accrual , 10 Paid Holidays, and a Wellness Day Off Flexible Spending Account (FSA)