System Administrator

Application Instructions

Thank you for expressing interest in joining our team. We appreciate your enthusiasm and look forward to reviewing your application.

To ensure a smooth application process, please follow these instructions:

Application Submission:

• Complete the online application form, providing accurate and detailed information.

Resume, Cover Letter and Additional Documents:

• Attach your updated resume that highlights your relevant experience, skills, and achievements.
• Include a cover letter expressing your interest in the position and explaining how your qualifications align with the role.
• If applicable, upload any additional documents requested in the job posting, such as a portfolio, certifications, or references.

Contact Information:

• Double-check that your contact information is accurate to ensure we can reach you promptly.

We appreciate your interest in working with Thermal Concepts, LLC. If you have any questions or encounter issues during the application process, please contact our HR department at View email address on click.appcast.io or View phone number on click.appcast.io.

Position Description

About Us

Thermal Concepts , provides high-quality HVAC services to commercial clients across the region. - and we're seeking an experienced and proactive Systems Administrator to manage, maintain, and support the company's IT infrastructure, enterprise applications, and cybersecurity initiatives. This role is responsible for ensuring the reliability, security, and performance of servers, networks, cloud services, and business-critical software while providing technical support to employees across the organization.

What you'll get

• Competitive pay based on experience and certifications
• Excellent Medical, Dental, and Vision insurance
• Paid vacation and paid Federal holidays
• 401(k) with company match
• Strong career growth opportunities within the Thermal Concepts family of companies
• And more.

Position Requirements

What you'll do

• Manage and maintain company servers, networks, cloud services, and overall IT infrastructure.
• Administer Microsoft 365, Active Directory, Windows Server environments, and user access management.
• Monitor system performance, availability, and security to ensure business continuity.
• Install, configure, maintain, and troubleshoot hardware, software, and network equipment.
• Support and administer business applications, including Vista by Viewpoint, CRM platforms, and other operational software.
• Manage employee onboarding and offboarding processes, including account setup, permissions, and equipment deployment.
• Provide technical support for office staff and field personnel, resolving hardware, software, connectivity, and application issues.
• Implement and maintain cybersecurity measures, including patch management, endpoint protection, access controls, and security monitoring.
• Manage system backups, disaster recovery processes, and data protection initiatives.
• Coordinate software upgrades, system implementations, and technology improvement projects.
• Develop and maintain IT documentation, procedures, and system inventories.
• Work with external vendors, software providers, and IT partners to support company technology needs.
• Identify opportunities to improve efficiency, security, and system performance throughout the organization.

What we're looking for

• 3-5+ years of experience in Systems Administration, Network Administration, or IT Infrastructure Support.
• Strong experience administering:
  • Microsoft 365
  • Active Directory
  • Windows Server environments
  • Network infrastructure, including switches, firewalls, VPNs, and wireless networks
• Experience supporting ERP platforms such as Vista by Viewpoint or similar business management systems preferred.
• Knowledge of cybersecurity best practices, system hardening, patch management, and access controls.
• Experience with data backups, disaster recovery planning, and business continuity processes.
• Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues efficiently.
• Ability to manage multiple priorities and projects in a fast-paced environment.
• Excellent communication skills with the ability to support both technical and non-technical users.
• Experience supporting mobile and field-based employees is a plus.
• Construction, HVAC, mechanical contracting, or field-service industry experience is highly preferred.
• Bachelor's degree in Information Technology, Computer Science, or a related field preferred; equivalent experience will be considered.
• Microsoft, CompTIA, Cisco, or related certifications are a plus.

Equal Opportunity Employer

Thermal Concepts, LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.