HR Corporate Benefits Manager

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Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes a commitment that has been part of the company's DNA since it was founded over 75 years ago. Our purpose has always been about much more than making profits. We are committed to good citizenship, ethical business practices, accountability, transparency, protecting the environment, sustainability and supporting our communities. We pride ourselves in caring about each and every one of our employees. We have a long-term outlook and are constantly working to create an environment that inspires people to make positive contributions every day. Bigelow is currently looking for a select, talented individual, that shares our values, to join our growing team.

DEPARTMENT MISSION STATEMENT

Enable the business to attract, develop, and retain the best talent ensuring long term success for the organization through fostering an inspiring environment built on family heritage and company values

SUMMARY

The Corporate Benefits Manager is primarily responsible for administering the company's benefits. This position works closely with the VP of Human Resources and manages daily activities in the organization's benefits function. Evaluates and selects employee benefits (including health insurance, dental, vision, life insurance, disability, worker compensation, EAP) with the goal of creating an attractive and competitive benefits program.

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STRATEGIC THINKING AND GOAL DEVELOPMENT

• Develops Benefit related goals, strategies, and initiatives, as well as maintains KPIs that support the overall company strategic benefits plan.
• Collects data on industry standards and practices to determine competitive positioning of the organization's benefit offerings.
• Functions as primary contact for all benefits related issues for the company.
• Offers informational and strategic guidance and advice to Executive Committee, and others in the company on trending benefits initiatives and topics.

BENEFITS AND GENERAL HR MANAGEMENT

• Researches, recommends and implements group insurance benefits
• Maintains broker relations including keeping informed on outside trending, developments
• Maintains relations with insurance carriers (Health, Dental, Vision, Life, LTD)
• Administers insurance plans including communications, employee inquiries, plan documents, SPD's, regulatory compliance and open enrollment meetings.
• Accountable for managing the open enrollment process
• Audits monthly premium invoices making updates as needed
• Oversees COBRA administration
• Administers retiree benefits including communication and collection of Medicare Supplemental insurance premium.
• Sources and maintains relationship with EAP provider.
• As member of 401K steering committee, attends quarterly meetings and contributes as appropriate.
• Assists with departmental budget process (includes company-wide budgeting for all group insurance plans).
• Administers company's leave programs including FMLA, LTD and short-term disability.
• In conjunction with Treasurer, facilitates employee personal (hardship) and housing loans.
• Liaison to Charleston Tea Garden on benefits issues.

TEAM ALIGNMENT AND DEVELOPMENT

• Support initiatives that drive the company values throughout the department and organization. Maintain alignment with the Supply Chain, Sales and Marketing and Finance.
• Recruits and participates in the hiring process of additional team members as needed to support the department and organization
• Create a common vision of HR related matters at all levels in the company.
• Provides leadership, coaching, and/or mentoring with HR and to other departments regarding Benefits and General HR matters.
• Assists in evaluation of reports, decisions and results of department in relation to established goals. Recommends new approaches, policies and procedures to effect continual improvements in efficiency of the department

SKILLS REQUIRED

• Strategic, visionary
• Excellent Communication and Collaboration skills
• Ability to translate experience in all areas of benefits into meaningful programs.
• Strong analytical and problem-solving skills.
• Ability to work with a high degree of latitude and handle multiple projects and deadlines.
• Ability to work well and deeply engage with all levels of employees Highly developed presentation skills for corporate and industry related events
• Well versed in mentoring, training, and coaching with colleagues in the company.

DIRECT REPORTING POSITIONS: N/A

EDUCATION and/or EXPERIENCE

• BA/BS Preferred, or 3-5 years of related experience in Corporate Benefits role.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong understanding of HRIS software, Ultimate Software, preferred .
• Candidate must possess strong interpersonal skills, be a good listener and have the ability to interact and communicate with all levels of employees. Maintains strict confidentiality.

TRAVEL REQUIREMENTS

• 10% - 15% Domestic travel as needed.

Bigelow Tea is an Equal Opportunity Employer. Bigelow Tea does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• What are your salary expectations for this role?
• Are you comfortable working in an on-site setting?

Experience:

• Microsoft Office Suite: 4 years (Preferred)
• Benefits & Compensation: 4 years (Preferred)
• HRIS Software: 2 years (Preferred)
• Ultimate Software: 2 years (Preferred)

Work Location: In person