Financial Product Management Senior Associate, Parent Experiences, Youth, Starter & Family Banking

Job Description

Play an active role in shaping and refining financial product strategies. This position provides opportunities to analyze performance, support innovation, and contribute to key product decisions. Grow your impact by helping drive improvements that enhance both customer experience and product performance.

As a Financial Product Management, Senior Associate in JPMorgan Chase, you will play a pivotal role in shaping and managing [type of financial product], ensuring they align with strategic objectives and regulatory standards. 

You will leverage your analytical skills to interpret market data and customer insights, driving informed decisions that enhance product value and performance. Your ability to build and maintain strong relationships with stakeholders will be crucial in securing alignment and facilitating effective communication across departments. By employing creative problem-solving techniques, you will develop innovative solutions that address complex challenges and optimize customer experiences. Your role will also involve overseeing projects, ensuring they are executed efficiently while continuously seeking opportunities for process improvement and strategic growth. 

Job responsibilities

• Analyze market trends and customer data to inform product positioning and pricing strategies, ensuring alignment with business objectives. 
• Collaborate with cross-functional teams to support the development and execution of product lifecycle management initiatives. 
• Monitor and evaluate product performance metrics, identifying opportunities for improvement and implementing necessary adjustments. 
• Assist in the preparation and execution of controlled tests to validate product hypotheses and drive data-driven decision-making. 
• Analyze customer behavior and sentiment to increase engagement and optimize their experience 
• Ensure compliance with regulatory standards by designing and monitoring controls across customer-facing processes. 

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in financial product management, focusing on lifecycle and performance optimization. 
• Demonstrate proficiency in analyzing market dynamics and customer data to guide strategic product decisions. 
• Applies advanced analytical techniques to interpret financial models, evaluate returns, and inform investment recommendations. 
• Employs structured ideation frameworks to design innovative, customer-centric solutions within budget, time, and regulatory constraints. 
• Experience utilizing PMI/Agile methodologies to deliver customer-facing initiatives on scope, schedule, and budget while managing delivery and operational risks.  

About Us

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs. 

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.  We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.