DC Operations Manager

Position Purpose The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may supervise one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick‑Pack, Break‑Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). Working with the General Manager or DC Assistant General Manager, the manager develops strategies and objectives to maximize productivity and leverage expenses for the HomeDepot distribution center. DC Operations Managers analyze trends, solve problems, motivate, and develop themselves and associates to maximize contribution – typically managing through several supervisors to achieve results from many hourly associates. Key Responsibilities 20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and safely processed in the warehouse, and proper layout and organization of all warehouse areas to create a perfect load for Stores and Customers. 20% Assists GM or AGM with evaluating effectiveness, recommending alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manages warehouse layout for optimal efficiency as seasonality and inventory needs require. 15% Assists GM and/or AGM with the DC’s financial, operational, people, process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost‑to‑serve; leads associates and peers to anticipate and solve problems and plan for events, seasonal changes, etc. May assist in managing a 3PL provider to ensure optimal performance and metrics are achieved. 15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on‑floor coaching) and formal (e.g. written evaluation) job performance feedback. Maintains a union‑free work environment that demonstrates care and concern for all Associates. 15% Ensures a culture of safety throughout the organization by following HomeDepot safety policies and procedures – monitors DC safety, physical security and operational metrics on a daily, weekly and monthly basis. 15% Depending on need, may work with the GM to manage relationships with 3PL onsite delivery or transportation agents for all outbound loads and review transportation carrier performance with transportation Associates. Direct Manager/Direct Reports Reports to DC General Manager I/II or Assistant General Manager. Accountable for direct supervision of the work activities of others, including personnel issues such as selection, termination, performance appraisal and professional development of subordinates. Travel Requirements Typically requires overnight travel less than 10% of the time. Physical Requirements Requires intermittent periods of continuous physical exertion such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward. Working Conditions Typically a comfortable environment but with regular exposure to temperature extremes, moving machinery, loud noise and fumes that cause noticeable discomfort or a moderate risk of accident or illness. Minimum Qualifications Must be eighteen years of age or older. Must be legally permitted to work in the United States. Preferred Qualifications Bachelor’s Degree concentrating in Operations Management, Business or Supply Chain. Proficiency in Microsoft Outlook, Word and Excel. Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels). Ability to work a flexible schedule, be on‑call at various times, and work weekends and holidays. Must be open to relocation; flexibility to relocate will translate into increased opportunities for advancement. Minimum Education The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education No additional education. Minimum Years of Work Experience 2 years. Preferred Years of Work Experience No additional years of experience. Minimum Leadership Experience None. Preferred Leadership Experience None. Certifications None. Competencies Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all HomeDepot roles, tasks and responsibilities; models The HomeDepot values. Problem Solving: Reacts quickly and appropriately to problems; follows up in a timely manner; ties all loose ends. Customer Driven: Creates a customer‑focused environment with excellent service and sees business through the edges of the customer. Gets Things Done: Motivates self and others to accomplish objectives despite complexity; creates urgency; delegates appropriately. Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully. Plans Strategically: Determines goals, direction and action steps to maximize short‑term and long‑term outcomes. Ground‑Engaged: Demonstrates a comprehensive understanding of The HomeDepot business and how actions affect it; uses this knowledge for decisions; knows the competition; foresees future challenges. Building Relationships: Establishes trust, credibility and rapport with people over time; smooth working relationships inside and outside the organization. Champions Development: Seeks knowledge about strengths and weaknesses of self and associates; maximizes development. Stress Tolerance: Maintains a positive attitude and a high‑volume, high‑quality workload under demanding conditions. Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds associates to high safety standards. Equal Opportunity Employer We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Compensation $70,000.00 – $150,000.00 #J-18808-Ljbffr