845 - Quality Administrator

Quality Administrator

Position Summary Apave America Inc. is seeking a detail-oriented and adaptable Quality Administrator to support our quality program operations. This role is responsible for document control, record management, and administrative execution across quality-related functions including technician qualification tracking, compliance documentation, and continuous improvement support. The ideal candidate brings strong organizational skills, critical thinking, and a high level of integrity to a fast-paced, cross-functional environment.

Key Responsibilities Documentation & Recordkeeping

Maintain organized and traceable quality records in accordance with internal procedures and ISO 9001 requirements

Track and verify technician qualification and certification records, ensuring compliance with governing written practices

Support document control processes including updates, formatting, and storage

Inquiry Support & Communication

Respond to quality-related inquiries and requests by completing routine administrative tasks, reviewing documentation for accuracy and applicability, and escalating technical or compliance concerns when needed

Assist in the preparation of documentation packages for audits, client submittals, and internal compliance needs

Maintain clear, respectful, and confidential communication across departments and levels

System & Data Support

Monitor digital platforms used for training records, document control, and audit tracking

Input and verify technician qualification and training data in LMS or tracking systems

Support quality-related metrics and reporting activities through data gathering, record verification, and system updates

Collaboration & Problem Solving

Work closely with the Quality Administration Manager to ensure alignment of documentation and administrative practices

Assist in continuous improvement efforts by documenting updates, tracking action items, and identifying potential system enhancements

Apply sound judgment to interpret incoming requests and resolve administrative issues efficiently

Required Qualifications

Must be at least eighteen (18) years of age

Strong attention to detail, organization, and time management

Excellent written and verbal communication skills

High level of discretion and professionalism in handling sensitive data

Demonstrated proficiency in digital systems (e.g., document management, LMS platforms, internal tracking tools)

Preferred Qualifications

Minimum of two (2) years of administrative experience in a technical, compliance, or operations support role

Familiarity with ISO 9001 or other quality management systems

Experience working in NDT, industrial services, or similar regulated environments

Ability to interpret compliance documentation and support cross-functional teams

Working Conditions

This role is primarily office-based with frequent virtual collaboration across remote and field teams

Standard working hours with occasional flexibility to support urgent requests or project timelines Physical & Mental Requirements

Ability to sit and use computer systems for extended periods

Ability to lift light office materials (up to 25 lbs.)

Strong analytical, multitasking, and critical thinking abilities

Ethics & Conduct

Demonstrates and promotes professional integrity, ethical conduct, and respect for confidentiality in all work activities

Upholds accurate reporting and maintains a zero-tolerance approach to falsification, misconduct, or breaches of trust

Additional Questions:

Have you worked in an administrative role supporting compliance, quality, technical, or operations-related activities?

Are you comfortable working across multiple digital systems, spreadsheets, databases, or document management platforms?

Do you have strong attention to detail, organizational skills, and the ability to critically review information while managing multiple priorities?

Benefits:

• Dental Insurance
• Vision Insurance
• Health Insurance
• Paid Time Off
• 401(k) w/matching
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)

* Note: Final candidates will be asked to review and sign the full Roles & Responsibilities Quality Administrator document as part of onboarding to acknowledge scope, expectations, and shared accountability.

*** Apave America Inc. is an equal opportunity employer that prohibits discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, and other protected characteristics. ***

We make hiring decisions based solely on qualifications, merit, and business needs. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees.