Receptionist - Front Desk

Job Description

Job Description

Communication Federal Credit Union has proudly served its' members since 1939. We're committed to local communities, providing financial education, and supporting local organizations to make a difference.

CFCU has been ranked in Top 5 Credit Unions in Oklahoma by Forbes for many years, and received Bauer Financial Report's prestigious "Five-Star" rating as 1 of the nation's most stable and best-performing credit unions for the past 35 years. Working at CFCU means working alongside a diverse group of financial professionals to create exceptional member experiences!

Our Benefits

• $1,000 New Hire Welcome Bonus after 90 days
• Competitive Pay with advancement opportunities
• Yearly Performance Incentive
• 11 Paid Holidays
• Paid Time Off (Starting at 16 days per year with Years of Service Increases
• 200% 401(k) Match up to 5%
• Medical Plans with a $5.00 Employee Only Per Pay Period Plan
• Dental, Vision, Short-Term Disability Insurance
• Hospital and Accident Indemnity Plans
• Employer paid Basic Life and AD&D Insurance
• Employer paid Long-Term Disability Insurance
• Flexible Spending Accounts- Medical and Dependent Care
• Tuition/ Educational Assistance
• Employee Perks and Discounts

At CFCU, we're passionate about the philosophy of "People Helping People", empowering our team to deliver on that promise. Our culture encourages trust, collaboration, and communication enabling our employees to have a meaningful impact on our organization and communities we serve.

SUMMARY:

The Receptionist is responsible for maintaining the reception area as well as answering incoming calls in professional and friendly manner. Organize and efficiently distribute mail / packages, greet and assist CFCU visitors and help them check in as needed; responsible for mailroom operations.

Who You Are:

• Administrative professional with exceptional communication and interpersonal skills; work cooperatively and courteously with members and colleagues.
• Strong comprehension skills, ability to complete brief correspondence and memos.
• Excellent attention to detail with focus on accuracy is a must.
• Ability to organize and prioritize duties to perform job functions in timely manner.
• Project a professional image in speech and appearance for public interaction.

What You Will Do:

• Answer switchboard calls and route to appropriate party.
• Greet visitors, determine purpose of visit and relay to correct individual or department.
• Prepare and assemble mailings, sort incoming mail for distribution, manage delivery of received items.
• Coordinate/mail various credit union related letters.

Education and Experience:

• Minimum 1-2 years of reception or administrative experience, for a financial institution preferred.
• High School Diploma or General Education Degree (GED) required.
• Any combination of education & experience providing skills/abilities to perform essential functions required.

Communication Federal Credit Union is an equal opportunity employer. We value and strive to provide a diverse workplace free of discrimination. We do not engage in unlawful employment based on gender, gender identity, race, sex, sexual orientation, age, disability, religion, or national origin. We make every effort to provide an environment where every employee feels respected and valued.