Customer Service Representative - State Farm Agent Team Member

Benefits Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Why Work With Us Be part of a close-knit, family-like office culture Embrace old-fashioned customer service values—answer the phone with a smile! Thrive in an environment that encourages professional growth and teamwork Make a meaningful impact in the Lumberton and Hardin County communities Role Description As a Customer Service Representative - State Farm Agent Team Member with Trey White - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. Qualifications Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. #J-18808-Ljbffr