Supervisor, Specialty Claims & Accounts Receivable

Our team members are the heart of what makes us better.

At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community.

Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

The Supervisor of Specialty Claims & Accounts Receivable at Hackensack Meridian Health (HMH) is responsible for overseeing the full spectrum of billing operations and third-party account follow-up across all facilities within the HMH network. This role ensures that pre-billing, billing, and follow-up processes are executed efficiently, accurately, and in compliance with local, state, and federal regulations, as well as organizational revenue cycle goals. Key responsibilities include supervising, analysts, and billing team members and providing strategic oversight of claims submission, electronic data interchange (EDI) transactions, and clearinghouse applications. The supervisor monitors system upgrades, modifications, and regulatory changes, while ensuring timely and accurate claims processing. Additionally, this role supervises third-party follow-up activities across all payers including but not limited to HMO, Blue Cross, Commercial, Government, and Managed Care payers, Specialty and Client billing ensuring accounts are resolved promptly and effectively. The supervisor collaborates closely with the department manager and other HMH stakeholders to identify operational issues, recommend solutions, and assist with the implementation of initiatives that enhance productivity, maximize cash collections, and improve overall revenue cycle performance.