Customer Retention Specialist - State Farm Agent Team Member

Customer Retention Specialist – State Farm Agent Team Member Full Time – Austin, TX 78729 Benefits Health insurance Paid time off Vision insurance Dental insurance Bonus based on performance Responsibilities Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Qualifications Strong interpersonal and problem‑solving abilities. Effective communication and listening skills. Detail‑oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses. Compensation $37,000.00 – $45,000.00 per year #J-18808-Ljbffr Michelewarren