Guest Services Coordinator

Unit Coordinator Provide technical assistance to the nursing staff and performing a variety of computer, clerical, scheduling and supply functions necessary for the operation of the unit. Receives and greets visitors, patients and staff. Responds to questions appropriately, referring items in question to authorized staff. Answers telephone promptly and in a courteous manner. Maintains positive communications with other departments. Makes telephone calls. a) Physician consults. b) Other departments for assistance (i.e. Information Systems). c) Inform physicians of admissions. Assists the staff by running errands, delivering specimens and paperwork, and checking mail. Keeps nurses informed of in coming reports, new orders and other messages. Demonstrate awareness of patients rights to privacy and confidentiality. Transcribes physician and nursing orders in an accurate, neat and timely manner. Places appropriate orders onto the nursing Carded. Assembles, labels and organizes the medical record for patient admissions. Secures records from previous admission as needed. Accurately enters orders into EMR system. Faxes medication orders to pharmacy. Notes dangerous abbreviations and contacts physicians for nurses to get clarification. Notes time called in margin of physician order sheet. Prepares chart for discharge and assures chart is complete. Compiles all discharge paper work. Enters discharges into computer. Notifies administrative manager of unit activities such as, change in patients conditions. Accurately files test results in a timely manner. Copies documents as requested for unit personnel. Increases knowledge and use of hospital computer system as new programs are developed. Maintains and orders clerical supplies for the unit as directed by nurse manager. Reports broken equipment enters work orders into Epic and calls outside vendors regarding special equipment. Reports to and begins work promptly. Gives adequate notice of absenteeism or tardiness. Appearance is professional in accordance with the dress code. Asks appropriate questions within job description, if an unfamiliar circumstance Performs work of equal skills, effort, and responsibility as directed. Performs other duties as assigned Job Requirements: Education: High School Diploma or GED Experience: Minimum one-year working of clerical experience required Knowledge & Skills: Ability to communicate effectively verbally and in writing. Computer skills required. Knowledge of medical terminology required. Compensation Range: $17.50- $26.00 Equal Opportunity Employer/Disabled/Veterans