Graduate Intern - Academic Advising

Graduate Intern – Academic Advising Posting Details Position Title: Graduate Intern – Academic Advising Posting Number: 20260082V Posting Type: Student Hours/week: 20 Eligibility: Work study preferred but open to all students Semester: 2026-2027 Academic Year Location: Vasey Hall Number of positions: 1 Department: 576 – Dean, Professional Studies Contact: Olivia Mendenall, 9-4418 The CPS Academic Advising Team is accepting applications for a postgraduate, part‑time internship. This unique opportunity is geared towards individuals with a strong interest in exploring a career in higher education, specifically in academic advising and student support services. The Academic Advising Intern will be a full member of the Advising Team, supporting a caseload of students and contributing meaningfully to the various projects, events, and initiatives put forth by the Advising Team and the College of Professional Studies. As a result of this program, the Intern will develop an understanding of prominent student development theories and academic advising approaches through both hands‑on experience and targeted professional development opportunities. They will cultivate a personal advising philosophy to guide their work across the higher education landscape. Responsibilities 60% Student Support Services Serve as an Academic Concierge for all CPS students Act as the bridge from acceptance to enrollment, liaising between new students and advisors and assisting with onboarding of new students Routinely check in with specific groups of students throughout the semester, addressing logistical and administrative barriers and referring students to appropriate resources Collaborate with Advising and Admissions colleagues in the transfer credit evaluation process Regularly monitor and edit content for student‑facing advising information and messaging for consistency and accuracy Oversee advising email account by responding to emails, sending announcements, and triaging messages as needed Assist Advising Team with programming, such as Orientation, Commencement, and various student‑focused events Maintain tracking documents to ensure accurate data collection Engage in benchmarking research to ensure the team’s efforts and services are aligned with institutional goals, higher education trends, and academic advising scholarship Develop ethical advising practices in record‑keeping, FERPA compliance, navigation of difficult conversations, and administrative processes Assist Advising Team in daily tasks and attend meetings when appropriate 25% Academic Advising Oversee a caseload of assigned students: Meet one‑on‑one with students via individual advising appointments, establishing rapport and maintaining regular communication, assisting academic program and career exploration, supporting registration, and referring students to a network of campus resources, when appropriate 10% Industry/Community Participation Collaborate with teams in CPS and across the University to understand the collective nature of advising and student support Work with Academic Advising Team and campus partners, when applicable, on development and coordination of courses/events Participate in relevant professional development activities and/or associations Represent the Advising Team and CPS at various campus events sponsored by CPS and/or the University 5% Additional Responsibilities Other duties as assigned Participate in events on occasional nights and weekends Qualifications Formal Education: Bachelor’s degree required; currently enrolled in a master’s program at Villanova, preferably in higher education, counseling, or a related field. Additional qualifications and skills: Demonstrate strong organizational, time‑management, and problem‑solving skills in a fast‑paced and dynamic environment. Create a welcoming, helpful experience for all stakeholders; communicate effectively, both written and oral, with colleagues and students; navigate complex and difficult conversations in an ethical and professional manner. Exercise good judgement and integrity when handling confidential information and student situations. Demonstrate initiative and creativity in tackling new tasks and projects and addressing issues as they arise; manage and complete tasks in a timely manner and communicate openly around questions and time constraints. Be proficient in all standard computer applications, including Microsoft Office products, especially Outlook, Teams, Excel, and Word; quickly learn and adapt to new technologies and platforms. Have a deep commitment to the College of Professional Studies, to the University’s Catholic/Augustinian heritage and the advancement of its mission, and to serving the needs of a diverse community. The position will extend through the end of the academic year but may be renewed for an additional academic year at the supervisor’s discretion and in consultation with the intern. Internship credit may be available. Physical Demands Summary: N/A Wage Rate: $18/hr for Master’s students or $21/hr for Doctoral students (GAH only, no tuition or stipend). Closing Date (11:59pm ET): Open Until Filled. #J-18808-Ljbffr VILLANOVA UNIVERSITY