Assistant Manager - Operations & Billing

Job Description

Job Description

Role Overview

We are seeking a dynamic, high-energy Assistant Manager of Billing & Operations to join our leadership team. This multifaceted role requires a rare blend of technical expertise in specialized surgical billing and a charismatic, vibrant personality to drive office energy.

The successful candidate will oversee the billing lifecycle for three distinct business entities, manage complex negotiations, and serve as a cornerstone for operational support. We are looking for a professional who is not only detail-oriented but also inspired to grow alongside our expanding organization.

Core Responsibilities

Revenue Cycle & Specialized Billing

• Triple-Entity Management: Oversee and execute billing for three business units, with a focus on Neurosurgery (ASC), Anesthesia, and Assistant Surgeon claims.
• Negotiation & Settlement: Partner with the management team to lead and close high-stakes negotiations, ensuring optimal reimbursement and case closure.
• Compliance & Records: Manage medical records requests with precision, including the professional handling of documentation for med-legal coordination.
• Case Oversight: Maintain a rigorous tracking system for all case statuses to ensure seamless operational flow.

Operational Support

• Collaborative Backup: Work in tandem with two senior managers to provide administrative coverage; act as the primary backup for surgery scheduling and med-legal tasks.
• Administrative Flow: Ensure all financial data and billing documentation meet the firm's standards for accuracy and timeliness.

Required Education & Experience

• Education: Associate Degree in Business, Health Administration, or a related field.
• Equivalency: Candidates with 4+ years of direct experience in ASC billing will be considered in lieu of a degree.
• Technical Mastery: Proven proficiency in billing for Neurosurgery, Anesthesia (time-based units), and Assistant Surgeons (modifiers -80, -81, -AS).
• Executive Partnership: Prior experience working hand-in-hand with upper management.
• Vibrant & Positive Demeanor: A naturally outgoing and charismatic personality is essential. You are the "energy" of the office and a motivator for the team.
• Meticulous Accuracy: A high degree of attention to detail regarding financial data is non-negotiable.
• Communication Mastery: Exceptional verbal and written communication skills required for high-level negotiations.
• Growth Mindset: An individual who remains controlled under pressure and views challenges as opportunities for professional growth.
• Standards: Must be exceptionally punctual, well-presented, and take personal pride in the quality of their work.