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Executive Director, Card Acquisition Shopping Product

Testing Site - JPMC

Ignite your passion for product innovation by leading customer-centric development, inspiring solutions, and shaping the future of Card digital acquisition shopping experiences with your strategic vision and influence.

As a Product Director in Card Acquisition Product, you lead innovation through the development of products and features that delight customers. As a leader on the team, you leverage your advanced capabilities to challenge traditional approaches, remove barriers to success, and foster a culture of continuous innovation that helps inspire cross-functional teams create groundbreaking solutions that address customer needs. This role entails managing a team of product managers and working with technology, design, research, data and analytics partners to deliver best-in-class digital shopping acquisition experiences that span multiple primary channels and assets for the Card line of business.

Job responsibilities

  • Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
  • Drive and manage multiple stakeholder partnerships end-to-end from ideation and value story through refinement and design and delivery and progress of wins and post-mortem learnings
  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
  • Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
  • Owns product performance and is accountable for investing in enhancements to achieve business objectives
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
  • Provide direction, energy, and momentum to a driven team of product managers

Required qualifications, capabilities, and skills

  • 10+ years of experience or equivalent expertise delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions

Preferred qualifications, capabilities, and skills

  • Passionate about digital customer experiences, with specific focus in the acquisition space enabling customers with seamless experiences
  • Proven knowledge of the Credit Card space
  • Digital enthusiast and first tech adopters
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Vacancy posted 22 hours ago
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