CHIEF Nursing Officer

Calling all Esteemed Leaders! Are you a nursing executive who excels at leading patient care services, advancing clinical quality, and building high-performing teams? Do you thrive in complex healthcare environments where operational excellence, patient-centered care, and safety are paramount? This leadership opportunity invites your expertise.

The Role:

Reporting to the CAO for Providence Little Company of Mary Medical Center San Pedro (LCMSP), the Chief Nursing Officer (CNO) is responsible for leading, planning, organizing, and directing Patient Care Services at LCMSP.

The CNO is accountable for the provision and quality of all nursing services at the facility level in support of Providence Health & Services System and Regional goals. This includes ensuring a strategic balance of optimal and efficient patient care; staff, patient, and physician satisfaction; and strong partnerships with organizational departments and professional groups.

With a constant focus on patient-centered care and safety, the CNO establishes and maintains systems for care delivery that promote evidence-based practice and support management of productivity targets, patient acuity, and appropriate use of resources.

The CNO is an integral member of the executive leadership team and participates in regional and system initiatives, including serving as a staff member on the Community Ministry Board (CMB).

What You’ll Do:

Patient Care Services Leadership & Operations

• Guide development of coordinated policies, care coordination programs, staff education, and collaborative care initiatives across all patient care departments
• Oversee all patient care areas and functions, ensuring consistency of services across the San Pedro Continuum
• Apply planning, organizing, and problem-solving techniques in managing daily patient care operations
• Ensure availability of patient education resources to support improved patient outcomes

Strategic Planning & Program Development

• Oversee development of the LCMSP "Plan for the Provision of Care"
• Collaborate with regional and local leadership on strategic planning and business development
• Support development of marketing plans aligned to patient care programs
• Develop and oversee Fiscal Year operational goals aligned to the strategic plan

Clinical Quality, Performance Improvement & Safety

• Identify and implement key clinical performance improvement initiatives in coordination with leadership and medical staff
• Promote evidence-based practice and care redesign initiatives
• Ensure systems and processes support quality patient care, productivity, and acuity management
• Drive continuous improvement in patient safety and clinical outcomes

Physician & Medical Staff Partnership

• Participate in negotiation and management of medical director agreements and related contracts
• Represent executive management in Medical Executive Committee and other key medical staff forums
• Collaborate with medical staff leadership on operational planning, problem-solving, and service improvement
• Drive physician satisfaction through operational and clinical initiatives

Continuity of Care & Service Coordination

• Ensure continuity of patient care across Providence and the San Pedro Continuum
• Coordinate communication and alignment across Service Area sites of care
• Determine service line and bed licensure changes

Documentation & Information Management

• Assess and recommend improvements to medical documentation systems to enhance caregiver communication and continuity of care
• Ensure policies and procedures support confidentiality and compliance with patient information standards
• Plan integration of documentation and information systems (e.g., EPIC, acuity, staffing systems)

Leadership & People Management

• Oversee performance management of Directors and Managers, including evaluations, promotions, and discipline
• Support development of management capability, staff engagement, and team effectiveness
• Serve as a resource for organizational leadership in resolving management and operational issues
• Provide leadership support to ensure effective decision-making across departments
• Participate in system, regional, and medical staff governance forums
• Lead and secure engagement with system-wide nursing leadership on shared values and principles
• Effectively manage within a matrixed leadership model

Workforce Development

• Mentor and develop Patient Care Services leaders and staff to maximize performance
• Assess learning needs and support development of education programs and resources

Budgetary & Financial Management

• Develop and manage operational and capital budgets for Patient Care Services
• Ensure compliance with budget targets across departments
• Identify and implement strategies for cost management and resource optimization

Organizational Leadership & Representation

• Serve as Administrator in absence of the Hospital Chief Executive, as requested
• Represent LCMSP in internal and external leadership forums, including nursing councils and professional organizations

What You’ll Bring

Education & Credentials

• Bachelor’s Degree in Nursing or related field
• Master’s Degree required (may be non-nursing degree if candidate holds BSN)
• Master’s Degree in Nursing or Ph.D. in Nursing (preferred)
• Master’s Degree (MBA, MHA, MPH, MSN, or related field) (preferred)
• Current California Registered Nurse License (required upon hire)
• BC-CNAA (preferred upon hire)

Experience & Expertise

• 5 years of progressive leadership experience in hospital administration or specialty field, with experience across multiple patient care areas
• Progressive management experience in a hospital or healthcare environment
• Strong knowledge of nursing operations, patient care delivery systems, and clinical performance improvement
• Demonstrated ability to lead large, complex patient care organizations
• Strong collaboration and relationship-building skills with physicians, staff, and leadership
• Excellent written and verbal communication skills
• Strong organizational, leadership, and decision-making capabilities

Why Join Us?

• Clinical Leadership: Lead patient care services at a flagship Providence facility
• Operational Impact: Drive quality, safety, and performance across all nursing functions
• Strategic Influence: Partner with executive and medical staff leadership on system priorities
• Workforce Development: Build and mentor the next generation of nursing leaders
• Mission-Driven Work: Deliver compassionate, high-quality, patient-centered care

The full pay range is listed in accordance with applicable law. Final compensation will be determined based on qualifications, experience, organizational compensation alignment, and the approved hiring department budget for the position. This position may also be eligible for incentive compensation and benefits.

At Providence we believe in the importance of human connection and the impact of in-person collaboration towards team cohesion and caregiver engagement. Further, we want our leaders to live in or near the communities we serve. Therefore, leaders applying for this role will be required to work and live within a reasonable commuting distance to the ministry or service area they support and lead.

At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.

Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.

Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.

Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

The Sisters of Providence and Sisters of St. Joseph of Orange have deep roots in California, bringing health care and education to communities from the redwood forests to the beach shores of Orange county - and everywhere in between. In Southern California, Providence provides care throughout Los Angeles County, Orange County, High Desert and beyond.

Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care, and even our own Providence High School.

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.