Residential Service Coordinator

Company Description Rimana Properties, LLC is a residential property management company focused on providing safe, well-maintained, and supportive housing environments for residents. The organization works closely with residents, families, and service providers to help ensure that housing and support services are aligned with individual needs. Rimana Properties emphasizes responsive communication, consistent service quality, and collaboration with community partners. The company values integrity, accountability, and respect in all resident interactions. Team members are encouraged to contribute ideas that improve resident experiences and operational efficiency.
Role Description The Residential Service Coordinator is a part-time, remote role responsible for supporting residents by coordinating services, resources, and communication between residents, property staff, and external providers. Day-to-day tasks include assessing resident needs, helping connect residents with appropriate community and support services, and monitoring follow-up to ensure services are effective and accessible. The coordinator maintains accurate records, prepares reports on resident services, and participates in virtual meetings with management and partner agencies. The role involves developing and implementing resident-focused programs, providing basic guidance and training to residents on available resources, and promptly addressing resident concerns or service-related issues. This position requires proactive communication, strong organizational skills, and the ability to work independently while collaborating with a dispersed team.
Qualifications

• Candidates should possess strong supervisory skills and the ability to provide guidance and oversight in a residential services context.
• Candidates should possess excellent communication skills, including clear verbal and written communication with residents, families, and service providers.
• Candidates should possess skills in program development and training, with the ability to design and support resident-focused service initiatives.
• Candidates should possess experience or knowledge related to developmental disabilities and working with individuals who require specialized support.
• Relevant qualifications include prior experience in social services, property management, or resident services; familiarity with community resources; strong organizational and time-management skills; proficiency with basic computer and remote communication tools; and the ability to maintain confidentiality and professional boundaries.