Customer Service Rep (01472) - 12416 Dixie Highway

Customer Service Rep

Join our dynamic team as a Customer Service Representative at our Louisville, United States location! We're seeking an enthusiastic and customer-focused individual to provide exceptional service and create a positive experience for our valued customers.

We are MBR Management (a locally owned Franchise of Domino's) & we strive to treat all of our team members like family. Our goal is to get to know each team member & help you accomplish your goals whether it is a career with us or just earning some extra cash!

Responsibilities:

• Greet customers warmly and take orders accurately in a fun and exciting environment
• Maintain a clean and sanitized workspace for both team members and customers
• Prepare and deliver high-quality products consistently
• Manage time effectively and multitask in a fast-paced work environment
• Utilize advanced technology and equipment to process orders efficiently
• Resolve customer inquiries and concerns with empathy and professionalism
• Collaborate with team members to ensure smooth operations during all shifts
• Assist in inventory management and organizational tasks
• Operate various equipment within the store
• Contribute to maintaining a positive and inclusive work atmosphere

Qualifications:

• Strong communication skills with the ability to interact effectively with customers and team members
• Basic math skills for handling transactions and counting change
• Positive, upbeat attitude with a customer-focused mindset
• Physical ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds
• Willingness to learn and adapt to new processes and technologies
• Excellent multitasking abilities to handle multiple orders and tasks simultaneously
• Problem-solving skills to address customer concerns and operational challenges
• Flexibility to work various shifts, including days, evenings, and weekends
• Customer service experience preferred but not required
• Ability to thrive in a fast-paced, goal-oriented environment
• Team player with a collaborative spirit and desire to contribute to overall success

Benefits:

• Flexible hours
• Competitive wages
• Employee discount on all food items
• Advancement opportunities
• Paid Training

Full Time Drivers Benefits (in addition to above benefits):

• Offered Health, Dental & Vision Insurance after 60 days of employment
• Voluntary accident coverage/Critical illness coverage
• Flexible Spending Accounts
• Ability to contribute to a 401(k)