Field Service Coordinator

Service Administrator Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry, offering a wide fleet and a knowledgeable staff. As a Service Administrator you will assist the Service Manager with customer relations and maintaining DOT compliance. Duties and Responsibilities Maintains truck files and DOT compliance for both Rental and Non‑Rental Fleet Schedules and coordinates preventive maintenance and DOT inspections on both Rental and Non‑Rental Fleet (trucks) Performs duties as Safety Coordinator in regard to the DOT Fleet Conducts weekly inspections of the DOT Fleet Monitors loading and unloading of equipment on the Sunbelt Yard Conducts DOS with drivers on a monthly basis Assists the Service Manager in the warranty recovery process Reviews closed work orders to ensure warranty opportunities are not missed Catalogs warranty parts for validation upon manufacturer request Maintains compliance with manufacturer‑issued service bulletins Assists the Service Manager in customer damage matters Prepares damage letters and sends them to customers Maintains photographic and physical evidence related to customer damage Directs the supply of parts to shop mechanics, other branches, and customers Screens and prioritizes service calls to meet customer needs Ensures equipment is available as required Orders parts to maintain adequate supplies Works with equipment vendors to learn the maintenance requirements and capabilities of new equipment added to inventory Base Pay Range $20.89 – $28.72 per hour Additional Compensation Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Benefits Sunbelt also provides a comprehensive benefits package to its full‑time employees. This package includes: Health, Dental, and Vision plans 401(k) Match Volunteer time off Short‑term and long‑term disability Accident, Life, and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards Paid Time Off 12–25 vacation days depending on years of service 5 sick days 6 holidays 2 half‑day holidays 2 floating holidays 1 inclusion day 1 volunteer day Sunbelt Rentals is an Equal Opportunity Employer — Minority/Female/Disabled/Veteran and any other protected class. Sunbelt Rentals supports service members. Veterans encouraged to apply. #J-18808-Ljbffr