Chiropractic Assistant / Receptionist

Job Description

Job Description

Overview

Join our dynamic healthcare team as a Chiropractic Assistant/Receptionist, where your energy and dedication will play a vital role in delivering exceptional patient care and seamless clinic operations. This position offers an exciting opportunity to combine administrative expertise with clinical support, ensuring patients receive the highest quality service from the moment they walk through our doors. Your proactive approach and attention to detail will help create a welcoming environment that promotes health, wellness, and patient satisfaction.

Duties

• Greet patients warmly, verify insurance information, and assist with new patient registrations using Electronic Health Record (EHR) systems such as Epic, Meditech, or eClinicalWorks
• Schedule appointments efficiently utilizing medical scheduling software; manage calendar updates and appointment confirmations
• Collect and process payments, handle medical billing and coding including CPT (Current Procedural Terminology), ICD-9, ICD-10 codes, and Medicare claims with accuracy
• Maintain and organize medical records in compliance with HIPAA regulations; review documentation for completeness and accuracy
• Answer multi-line phone systems with professional phone etiquette; direct calls appropriately and respond to patient inquiries promptly
• Support clinical staff by preparing exam rooms, assisting with patient documentation review, and managing care plans under supervision
• Manage office supplies, file medical documents systematically, and perform general clerical tasks such as data entry, typing, filing, and 10-key typing

Requirements

• Proven clinic experience or medical office experience with strong knowledge of medical terminology and health information management
• Proficiency in EMR/EHR systems such as Chirotouch or other health records management is essential
• Solid understanding of medical billing procedures, medical coding (CPT, ICD-9/10), insurance processes including Medicare and health insurance policies
• Excellent computer skills including Microsoft Office Suite; ability to handle multiple tasks efficiently in a fast-paced environment
• Strong customer service skills with the ability to communicate effectively via phone and in person; bilingual abilities are a plus
• Knowledge of clinical confidentiality policies and healthcare regulations such as HIPAA to ensure patient privacy at all times
• Ability to perform administrative duties including filing, data entry, typing (including 10-key), and maintaining organized medical records
• High school diploma or equivalent required; additional certifications related to healthcare administration or medical assisting are preferred

Embark on a rewarding career where your enthusiasm for healthcare makes a real difference! We’re committed to fostering a positive work environment that values your skills while supporting your professional growth. Join us today to help patients achieve their best health in a vibrant, supportive setting.

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Company Description