Crane Dispatcher

Fleet Dispatcher / Operations Coordinator

Location: Los Angeles, CA

Schedule: Full-Time | In Office

Compensation: $65,000 - $85,000 DOE

Position Overview

We are seeking an experienced Fleet Dispatcher / Operations Coordinator to oversee the daily scheduling and coordination of cranes, operators, and field personnel throughout Southern California. This role serves as the primary point of contact between customers, operators, and management, ensuring equipment and crews are dispatched efficiently while maintaining exceptional customer service.

Responsibilities

• Coordinate daily dispatching of cranes, operators, and support personnel.
• Schedule same-day, next-day, and emergency service requests.
• Match equipment to customer requirements based on crane size, availability, and project needs.
• Coordinate operator schedules, job assignments, and equipment availability.
• Monitor active jobs and provide customers with accurate ETAs and schedule updates.
• Track fleet utilization and maximize equipment productivity.
• Maintain dispatch logs, job records, customer communications, and project documentation.
• Coordinate with operators regarding traffic delays, jobsite access, and schedule changes.
• Monitor preventative maintenance schedules and communicate equipment downtime.
• Support billing and operational reporting through accurate job tracking.
• Assist with permits, routing, and logistical planning as required.

Qualifications

• 3+ years of dispatching, fleet coordination, equipment rental, construction, trucking, crane, or heavy equipment experience.
• Strong understanding of scheduling field personnel and equipment.
• Excellent communication, customer service, and organizational skills.
• Strong computer proficiency including Microsoft Office and dispatch software.
• Familiarity with Southern California routes, traffic patterns, and travel logistics.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Experience

• Crane rental or crane dispatch experience.
• Heavy equipment rental or construction operations experience.
• Experience coordinating operators, drivers, technicians, or field crews.
• Knowledge of crane fleets ranging from small taxi cranes to larger hydraulic truck cranes.
• Bilingual English/Spanish preferred.

Ideal Candidate

The ideal candidate is highly organized, thrives in a fast-paced environment, and understands how to coordinate equipment, operators, customers, and schedules simultaneously. Candidates with crane, heavy equipment, construction equipment rental, trucking, or field service dispatch experience are strongly encouraged to apply. Top compensation is reserved for candidates with direct crane or heavy equipment dispatch experience who can contribute immediately with minimal training.