Sr. Project Manager - IT Service Delivery

$130k - $140k

Full-time

Logicalis, Inc.

Summary
Responsible for the planning and management of IT projects through entire life cycle, applying our and Logicalis PMO project delivery methodology and delivering the desired outcome within the parameters of the approved Statement of Work (SOW). Leads Professional Services teams in initiating, planning, and delivery of technology solutions on time, within budget, and providing exceptional customer service. Primary activities include project management, internal and external communications, project cost management, and interfacing with customer contacts, project teams, and stakeholders.

Essential Duties and Responsibilities
Proven ability to manage large, complex, cross-functional technology initiatives across a diverse services portfolio, including cloud, infrastructure, networking, security, collaboration, managed services, and digital workplace solutions, while partnering with customers, engineering teams, and strategic technology vendors to deliver successful business outcomes.
Demonstrates deep understanding of project management methodologies, practices, tools, techniques and applies appropriate collaboration skills while working in a matrixed environment.
Directs, communicates, and exhibits exceptional leadership behaviors to manage effective delivery of services and processes.
Conducts project planning, execution, controlling, and closing activities in accordance with Logicalis Project Management Methodology.
Oversees any third-party vendors or partners' deliverables to Logicalis in coordination with vendor PM or POC.
Ability to effectively lead others in all aspects of project delivery throughout the life of a project as follows:
Project Planning: Accountable for development and management to a defined Project Plan with Gantt Chart, predecessors, etc. Plans will be developed leveraging input from Logicalis, Customer, and any third party subject matter experts, aligned to the Deliverables in the SOW, with Milestones and quality gates to monitor progress. Compares actual performance with planned performance, analyzes variances, and takes action as needed to maintain schedule integrity.
Scope Management : Ensures planning and execution of tasks, activities, and deliverables are consistent with the requirements defined in the SOW. When new scope is introduced, leads the effort in Change Management and development of a Project Change Request.
Project Budget Management : Ensures profitability targets are met or exceeded, billing milestones are tracked and processed, and reports Earned Value throughout the life of the project to maintain visibility of the financial health of the project..
Resource Schedule Management : Creates and maintains master project plan, requesting assignment and directing the resources required for delivery of services. Communicates and coordinates any necessary adjustments when necessary.
Risk/Issue Management : Applies continuous risk management protocols (identifies and documents known risks) throughout the engagement, applying appropriate mitigation strategies in partnership with project team members and stakeholders.
Communications Management: Responsible for development of a Communication Plan to define the cadence and content for project meetings, status reporting, escalation management, etc., for customers, stakeholders, and the project team.
Quality Management : Ensures Deliverables are provisioned and validated in accordance with the terms of the SOW ensuring the customer has accepted and is satisfied with the services provided.
Documents and shares lessons learned to support continuous process improvement.
Possesses functional knowledge of IT Infrastructure, Cloud, and/or Managed Services technologies within the Logicalis Service Portfolio and able to effectively support Engineers in the delivery of projects assigned.
Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis exhibiting behaviors consistent with the organization's values.
Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis
Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a matter that reflects honest, ethical, and professional behaviors
Supports and conducts self in a manner consistent with customer service expectations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience/Technical Requirements/Certifications
Equivalent combination accepted.
Education
Bachelor's Degree in a related field and formal Project Management Training
Experience / Technical Requirements:
• 7+ years of enterprise-level project management experience, managing complex Information Technology projects leading teams of up to 10 resources.
• 7+ years of project management experience in IT Professional Services IT Infrastructure, Azure Cloud, and/or Managed Services technologies
Proficient use of all Microsoft Office applications including Microsoft Project, and experience working within Project or Project Portfolio or Workforce Management systems (i.e. Service Now).
Certifications
Project Management Professional (PMP) strongly preferred.
CAPM, ITIL, CSM and/or technical certifications beneficial.
Travel Requirements
Minimal. Most work can be performed remotely.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classifi ed.
Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value inclusion and belonging at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
NOTE: It is Logicalis' practice that when a client requires medical testing, the employee must accept that requirement as a condition of their assignment and either submit to the tests or show proof they've completed the test satisfactorily (i.e., TB Test negative).
Salary Compensation Range: $130,000 - $140,000 plus bonus
LogicalisUS Benefits Summary

Apply

Vacancy posted 5 days ago

Similar jobs that could be interesting for youBased on the Sr. Project Manager - IT Service Delivery in Troy, MI vacancy

Operations Manager - Managed IT Services
...Description Job Description Operations Manager – Managed IT Services AG Schwallbach LLC (AGS) On-... ...candidate can work across service, projects, and business operations (procurement... ...from client onboarding to service delivery, project coordination and quality assurance...
Suggested
Full time
Contract work
Temporary work
Work at office
Remote work
AG Schwallbach LLC
Madison Heights, MI
a month ago
Traveling Sr. Project Manager (Automotive)
Traveling Senior Project Manager (Automotive)Barton Malow Company | Req 12553 | Kentucky, Ohio,... ...the single point of accountability for delivery.Partner with the superintendent to align... ...and hold the team and trade partners to it.Lead procurement and long-lead planning,...
Senior
Contract work
For contractors
Work at office
Barton Malow
Southfield, MI
1 day ago
Senior Project Manager - Concrete Self-Perform Services
...Job Description Job Description Senior Project Manager - Concrete Self-Perform Services Commercial Contracting Corporation (CCC) Location: Auburn Hills, MI About Commercial Contracting Corporation At Commercial Contracting Corporation (CCC), our mission...
Senior
Contract work
For contractors
For subcontractor
Commercial Contracting Corporation
Auburn Hills, MI
3 days ago
Sr. Project Manager
$130k - $150k
...Senior Project Manager SSOE is hiring for a Senior Project Manager to join our growing Architectural practice group. This is an exceptional... ...control, etc.). Contracts for outside consultants/services as needed. Interfaces with political subdivision inspection...
Senior
Contract work
For contractors
SSOE Group
Troy, MI
2 days ago
Sr. Project Manager
...Finance, and Procurement to meet critical project milestones without direct hierarchical... ...ManagementGovern the Engineering Change-Management (ECR / ECO) process, accurately assessing... ...(Magna, Lear), securing the timely delivery of prototypes, validation components, and...
Senior
Temporary work
Shift work
Zobility
Troy, MI
4 days ago
Sr. Project Manager
...development of employees and management. The OE group is a business... ...quoting, engineering, quality, project management, production... ...procurement. Summary The Sr. Project Manager is an integral... ...and Conditions, submittals, delivery expectations, and pricing....
Senior
Contract work
Hayward Tyler
Rochester Hills, MI
a month ago
Sr. Project Manager- Automotive Capital Equipment
...Job Description Job Description Project Manager – Capital Equipment Installation / Industrial Construction A local company with a facility in the Greater Detroit, Michigan area is currently seeking several Capital Equipment Installation Project Managers for Direct...
Senior
For subcontractor
Local area
Relocation package
Dynamics ATS Organic
Rochester, MI
19 days ago
Senior Project Manager
$60.8k - $84k
...Senior Project ManagerInformed by data, our passionate team strives to deliver Hero Moments for our clients' brands in the final mile... ...of the retail customer journey. We're seeking a Senior Project Manager. Ideal candidates will have experience managing marketing campaigns...
Senior
Work at office
Digitas
Troy, MI
11 hours ago
IT Delivery Manager
...Program ManagerPerfict Global is a leading IT consulting services provider focused on providing... ...together the best technologies available to manage client's complex business and... ...MI or NYC Position. this is NOT an IT delivery Manager Position. This is a more technical...
Perfict Global, Inc.
Troy, MI
18 hours ago
Senior Project Manager
...and diversity, equity, inclusion & belonging, come join us and help advance the future software defined world. YOUR ROLE As a Project Manager on our team, you'll own the full project lifecycle for customer engagements, exercising a wide range of responsibilities to bid...
Senior
Contract work
Temporary work
Work at office
Aptiv
Troy, MI
4 days ago
Sr. Project Manager - Land Development
...Senior Project ManagerKimley-Horn has an opportunity for a motivated Senior Project Manager to expand our Land Development practice in Southfield, MI!ResponsibilitiesThe qualified individual will lead a Land Development team while building and managing relationships with...
Senior
Local area
Flexible hours
Kimley-Horn
Southfield, MI
4 days ago
Sr. Account Manager
...Senior Account ManagerExciting opportunity for a Senior Account Manager based out of Clients Troy, MI location.The successful candidate will possess proven world-class experience in managing account objectives, strategies and problem solving, with a strong focus on customer...
Senior
Temporary work
Zobility
Troy, MI
18 hours ago
Senior Resident Project Representative/Construction Manager
...Description Hazen and Sawyer is seeking an individual to serve as a Field Coordinator/Construction Manager on major water and wastewater infrastructure renewal projects. Duties include all aspects of construction inspection, administration and coordination of...
Senior
Contract work
For contractors
Hazen and Sawyer
Southfield, MI
26 days ago
Facilities Operations Manager
...Facilities Operations Manager Oversee facility operations, manage... ...quality healthcare facility services. The manager will act as the... ...Account Director in service delivery. Responsibilities... ...Oversee and support maintenance, project execution, and vendor activities...
Contract work
Local area
Talascend
Troy, MI
18 hours ago
Manager, Construction Services
...Job Description Description: The Construction Services Manager will provide leadership and oversight for TEC's... ...responsible for maintaining high-quality service delivery, developing client relationships, managing project and staff resources, and supporting continued growth...
For contractors
Testing Engineers & Consultants Inc
Troy, MI
6 days ago
Sr Account Manager
...Sr Account ManagerIn-office Troy, MIThe successful candidate will possess proven world-class experience in managing account objectives, strategies and problem solving. A strong focus on customer satisfaction, sense of urgency and bias for action are unwavering requirements...
Senior
Work at office
Relocation package
Aptiv
Troy, MI
1 day ago
Facility Project Manager
Position Overview An experienced Project Manager is needed to support facility-related projects based in Troy, Michigan. The role involves coordinating project work with other Project Managers and leadership teams. Key responsibilities include stakeholder communication,...
Full time
Remote work
1 day per week
OtterBase
Troy, MI
3 days ago
Senior IT Project Manager
Job Title: Senior IT Project Manager Job Description: We are looking for a motivated and experienced Senior IT Project Manager to lead projects... ...will be responsible for overseeing the planning, execution, delivery, ensuring alignment with business objectives and successful...
Senior
Conti
Sterling Heights, MI
2 days ago
Structural Project Manager - Data Center
Overview: Responsible for managing, leading, coordinating, and administering the project from the conceptual stages through planning, engineering, procurement,... ...billion in annual revenue, providing construction services across our renewables, industrial, infrastructure...
Contract work
Temporary work
For contractors
Work experience placement
For subcontractor
Work at office
Local area
Home office
Flexible hours
Lemartec Corporation
Warren, MI
22 hours ago
Senior Technical Project Manager
...coordinate the engineering team from pre-award activities through final project closeout. Conduct scope-of-work reviews with engineering teams... ...the overall project schedule. Partner closely with Project Managers and other departments to keep project activities aligned....
Senior
Contract work
For contractors
Traineeship
Work at office
Weekend work
Dürr AG
Southfield, MI
4 days ago
IT Project Manager I
We are looking for an experienced IT Project Manager to oversee the integration of a new brand acquisition within the Products Division. This... ..., coordinate cross-functional teams, and ensure timely delivery while adhering to scope and budget requirements.Responsibilities...
Long term contract
Contract work
Work at office
Local area
Robert Half
Troy, MI
18 hours ago
Senior Manager of Cash Pay Services
...seeking an energetic, growth-minded, and detail-oriented Senior Manager of Cash Pay Services to lead our Patient-Pay Program and and total Joint... ...ability to work independently with minimal direction and lead projects with confidence. Significant experience and expertise...
Senior
Work experience placement
Synergy Health Partners MSO, LLC
Troy, MI
20 days ago
Senior Commercial Lines Account Manager
...Senior Account Manager Acrisure is seeking a Senior Account Manager to join our growing... ...as a strategic, experienced client service leader and is the primary point of contact... ...role is accountable for overseeing service delivery, mentoring team members, managing...
Senior
Work at office
Acrisure
Auburn Hills, MI
4 days ago
Sr. Manager/Principal - Audit & Assurance
$150k - $200k
Sr. Manager/Principal - Audit & AssuranceJoin an established, highly respected public accounting... ...assurance engagements for HUD projects, Employee Benefit Plans (EBPs), non-profit... ...consulting practices to deliver unified, full-service solutions to clients.Enforce firm-wide...
Senior
Full time
CyberCoders
Troy, MI
3 days ago
Senior Technical Project Manager
...from pre-award activities through final project closeout. Conduct scope-of-work reviews... ...schedule. Partner closely with Project Managers and other departments to keep project activities... ...Dürr? At Dürr, you’ll contribute to the delivery of large-scale automotive manufacturing...
Senior
Contract work
For contractors
Traineeship
Work at office
Local area
Weekend work
Dürr
Southfield, MI
2 days ago
Emergency Services Project Manager
...Large Loss Project Manager – Emergency ServicesZolman Restoration is seeking a Large Loss Project Manager – Emergency Services to join our team! You will be responsible for developing the strategy and executing the work for our Large Loss commercial and residential projects...
Contract work
For contractors
Work at office
Zolman Restoration
Utica, MI
3 days ago
Sr Account Manager Distribution - Great Lakes Region
...Sr Account Manager Distribution - Great Lakes Region Why join Aptiv? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world's leading automotive brands. See your work...
Senior
Permanent employment
Relocation package
Aptiv
Troy, MI
4 days ago
Senior Professional Services Consultant - Hybrid Cloud Data Center
$135k - $170k
...Provides senior-level professional services delivery for hybrid cloud and data center solutions... ...trusted technical advisor who can own project delivery and guide strategic technology... ...Works with RMO and PMO in scheduling and managing engagements. ~ Works with Logicalis...
Senior
Full time
Work experience placement
Local area
Logicalis, Inc.
Troy, MI
5 days ago
Special Assets Account Executive Sr
$104k - $174k
...Special Assets Account Executive Sr Remote We are a hybrid,... ...serve. About the Role Manage all aspects of an assigned portfolio... ...and asset-based lending services, and financial controls. What... ...and compliance. ~ Project Management Workout Experience...
Senior
Work experience placement
Work at office
Local area
Remote work
Pathward
Troy, MI
1 day ago
Sr Oracle Account Executive
...paired with exceptional quality of service. We help our customers... ...providers. What we do: Managed Cloud Services Consulting Services... ..., proposal creation and delivery, contract negotiation and sales... ...including C-level executives, IT decision makers, and business...
Senior
Full time
Contract work
Work at office
Remote work
Flexible hours
Centroid Systems, Inc.
Troy, MI
a month ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Sr. Project Manager - IT Service Delivery. Be the first to apply!