Assistant Site Functionality Manager
SEPHORA
Overview At Sephora, beauty is about feeling seen, valued, and empowered, individually and collectively. It is connecting deeply with others, celebrating diversity and inclusivity, unlocking your potential, and making a difference every day. As the Assistant Site Functionality Manager, you’ll support and drive innovative digital experiences across Sephora’s website and app ecosystem. The work you do will impact beauty, as you help shape client‑first functionality, support strategic roadmap initiatives, and bring new digital capabilities to life through data‑driven decision‑making and cross‑functional collaboration. Responsibilities Support the execution of Site Functionality roadmap projects from strategic planning through launch and post‑launch measurement. Assist in feature prioritization, market research, revenue sizing, timeline management, and A/B testing initiatives. Partner cross‑functionally with Product Management, User Experience, Personalization, Engineering, and Analytics teams to define business needs and support digital feature development. Help drive seamless execution of digital projects by coordinating meetings, documenting action items, and maintaining detailed project tracking. Collaborate with UX teams to ensure functionality and features are designed with the client experience at the forefront. Support personalization and testing strategies by defining KPIs, gathering stakeholder input, and tracking feature performance. Analyze digital performance metrics and reports to identify trends, insights, and optimization opportunities. Research industry trends, emerging technologies, AI capabilities, and competitive experiences to inform strategic recommendations. Maintain organized documentation and recommend process improvements that increase operational efficiency and effectiveness. Support vendor coordination and additional ad‑hoc projects tied to digital client experience initiatives. Advocate for the Sephora client by balancing business goals, innovation opportunities, and user‑experience best practices. Qualifications 3+ years of experience in eCommerce, digital strategy, product management, client experience, consulting, or related fields. Bachelor’s degree or equivalent professional experience. Passion for digital innovation, emerging technologies, and creating elevated client experiences. Strong analytical mindset with the ability to interpret data, identify trends, and make actionable recommendations. Strong organizational skills with exceptional attention to detail and ability to manage multiple concurrent projects. Familiarity with A/B testing, personalization strategies, digital analytics platforms, and project management tools. Experience within retail, beauty, consumer brands, or digital client experience environments is a plus. Curiosity and enthusiasm for future‑forward digital experiences, including AI and personalization capabilities. Benefits Competitive salary and potential bonus opportunities. Healthcare plan covering medical, dental, and vision; full coverage of disability and life insurance. Student debt retirement plan with 401(k) match. Training, tuition reimbursement, and leadership development. 30% discount on all merchandise and services, qualifying for free product or “gratis’’ opportunities and flash sale discounts on LVMH brand products. Access to free mental health and financial coaching resources (24/7 Modern Health, Financial Finesse). Sephora values a diverse and inclusive workplace and provides reasonable accommodation to applicants with disabilities or other medical conditions. Company Commitment Sephora is committed to providing a diverse and inclusive workplace. All applicants are considered without regard to sex, pregnancy, race, color, national origin, gender (including gender identity and gender expression), age, religion, sexual orientation, military/veteran status, disability, or any other protected category. Sephora also offers reasonable accommodation to applicants with disabilities or other medical conditions. #J-18808-Ljbffr Sephora
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