Customer Support Specialist
21st Century Dental Laboratory
Job Description
Job Description
Customer Support Specialist
21st Century Dental Laboratory is seeking two full-time Customer Support Specialists to join our growing team.
If you enjoy helping customers, staying organized, and working in a fast-paced office environment, we’d love to meet you.
Responsibilities
- Answer inbound phone calls from dental offices in a professional and friendly manner.
- Provide updates on case status, due dates, and shipping information.
- Schedule and coordinate case pickups.
- Answer general questions from doctors and office staff.
- Route calls to the appropriate department when needed.
- Document customer interactions accurately.
- Follow up on open requests to ensure timely resolution.
- Work closely with our production, shipping, digital, and accounts receivable teams to provide accurate information.
- Deliver an exceptional customer experience on every call.
Qualifications
- Excellent verbal communication and phone etiquette.
- Strong organizational and multitasking skills.
- Positive, professional, and patient attitude.
- Ability to remain calm under pressure.
- Strong computer skills and ability to learn new software.
- Customer service experience required; dental or healthcare experience is a plus but not required.
What We’re Looking For
We’re looking for people who enjoy talking with customers, solving problems, and taking ownership of every call. The ideal candidate is dependable, detail-oriented, and committed to providing outstanding service.
Schedule
- Full-time
- Monday–Friday
Why Join Us?
- Stable, growing company
- Supportive team environment
- Paid training
- Opportunities for advancement
- Competitive compensation based on experience
21st Century Dental Lab was founded on the belief that clinicians need to advance along with the dental industry. Our team is dedicated to the integration of digital dentistry into our workflow and the workflows of our clinicians. Every restoration we fabricate utilizes digital advancements to ensure high precision, fit, function, and esthetics.
Company Description
21st Century Dental Lab was founded on the belief that clinicians need to advance along with the dental industry. Our team is dedicated to the integration of digital dentistry into our workflow and the workflows of our clinicians. Every restoration we fabricate utilizes digital advancements to ensure high precision, fit, function, and esthetics.
Vacancy posted 18 days ago
Similar jobs that could be interesting for youBased on the Customer Support Specialist in Garden City, NY vacancy
- ...WE ARE HIRING ASAP! LOCAL CUSTOMER SERVICE APPLICANTS NEEDED! We are looking for someone with excellent communication skills to fill our newly open customer service position. Responsibilities Will Include: Customer service Handling customer complaints and escalations...SuggestedFull timeLocal areaImmediate start
- ...We are seeking a Customer Service Representative to join our team! This is an in-person role and you will be responsible for helping customers by providing product and service information and helping with the customer acquisition process. Responsibilities: Handle...SuggestedFull time
$17 - $18 per hour
...helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that...SuggestedHourly payFull timeStart working todayLocal area- ...ensures every visitor feels welcomed, valued, and satisfied. Your enthusiasm and excellent communication skills will drive customer engagement, support retail operations, and promote our products and services. This position offers an exciting opportunity to develop your...SuggestedPart timeFlexible hours
- ...Westchester. Our team members have limitless opportunities for career growth, learning and development with a rewarding and inclusive culture that supports and nurtures their professional journey at every step of the way. A Northwell career is a career well cared for.SuggestedHourly payFull timeWork at office
- Job Description Performs diversified clerical duties related to the operational needs of the office/department. Job Responsibility Performs diversified clerical duties which may include, but are not limited to: Typing various correspondence, reports, articles; Greeting ...Hourly payPart timeWork at office
- ...bring this technology to those who rely on it for their day-to-day lives in a much more accessible way. We offer face-to-face Customer Service on their behalf so they can focus on delivering the best while we handle the rest! We’re looking for representatives who feel...Relocation package
Fuse Solutions Inc
Garden City, NY9 days ago - ...Local 222 are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders... ...engage customers Requirements and skills Proven customer support experience or experience as a Client Service Representative...Local areaRemote work
Local 222
Hempstead, NY3 days ago - Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams... ...are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the...Full timeContract workFor contractorsLocal areaFlexible hours
$20.5 - $21 per hour
...We Need You: As the face of VCA, the Client Service Representative sets the tone for the practice as we build and maintain each customer's trust and confidence in our abilities. The CSR is the pivot around which the hospital operates and is responsible for: Customer...Night shiftWeekend workVCA Animal Hospitals
Westbury, NY4 days ago$17.15 - $28.58 per hour
...Description We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth... ...in order to provide inspirational, authentic and personalized customer service to achieve all sales and customer service targets....Hourly payPart timeLocal areaNight shiftRotating shift$33.7k - $55.36k
...Your dynamic personality will forge powerful connections with our customers, while exceeding sales targets, and delivering an unparalleled... ...provides a pathway to success as your leaders, and peers, will support your personal and professional growth by cultivating the skills...Full timeLocal areaWeekend work$750 per week
...insights. We help connect everyday people with flexible remote market research opportunities that influence real products, services, and customer experiences. Role Overview: We are welcoming participants from all backgrounds, including anyone looking for administrative...Part timeCasual workRemote workFlexible hoursAFG
Baldwin, NY11 hours ago$19.4 - $29.1 per hour
...CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic experience for our Customers by acting as a guide and offering support during every step of their CarMax journey, reinforcing our simple and...Hourly payFull timeWork at officeCarMax
East Meadow, NY4 days ago- ...rental experience through seamless digital tools and personalized customer service, helping individuals and businesses with secure,... ...remote Location independence Weekend bonus Training and ongoing support to set you up for success Collaborative, supportive team environment...Full timePart timeRemote workShift workWeekend work
Adaptive Teams
Floral Park, Nassau County, NY3 days ago $22 - $23 per hour
...Job Description Job Description Customer Service Representative LHH Recruitment Solutions is currently seeking a Customer Service... ...Collaborate with internal teams to resolve customer issues and support seamless service delivery. Uphold company standards for customer...Hourly payTemporary workLocal areaRemote workLHH US
New Hyde Park, NY1 day ago- ...growing team in our Freeport, NY office. The Project Management Team is looking for entry level and experienced individuals for a Customer Service / Order Entry role that are detail oriented, hardworking and responsible. The individual must be capable of multi-tasking...
ADE Systems, Inc.
Freeport, NY10 days ago $17 - $24 per hour
...With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an...Hourly payFull timePart timeLocal areaShift work- ...Are you passionate about creating memorable experiences for families while supporting life-saving swimming education? The Customer Care Associate is the welcoming face of our swim school, providing exceptional service, supporting lead conversion and retention, and ensuring...Daily paidImmediate startFlexible hoursWeekend workWeekday work
Youth Enrichment Brands
New Hyde Park, NY1 day ago $20.6 - $30.9 per hour
...Customer Specialist In Training As a Customer Specialist in Training, you will be empowered to deliver an iconic, customer-first experience that defines CarMax. Acting as a trusted guide, you'll support customers through every step of their journeywhether buying, selling...Hourly payFull timeWork at office- ...Join a dynamic team where your customer service skills shine! Assist shoppers, manage transactions, and keep the store inviting and organized. Enjoy a supportive environment with great perks, including health benefits and educational assistance. Your positive attitude...
Dollar Tree
Hempstead, NY1 day ago - Join our team as a Customer Service Associate at Wawa, where you will be the friendly face that puts the wow in customer service. If you thrive in a fast-paced environment and enjoy engaging with customers, this is the perfect opportunity for you!
Wawa
Baldwin, NY1 day ago - Join our team as a Customer Service Associate and deliver exceptional shopping experiences for our customers. If you have a passion for helping others and possess strong communication skills, we want to hear from you!
Family Dollar
Uniondale, NY2 days ago $15 - $23 per hour
Petco Cashiers and Customer Service Associates are responsible for providing a friendly and helpful shopping experience while supporting daily store operations. Employees operate the register, handle cash and card transactions, assist customers with finding pet food and...Hourly payFull timePetco
Franklin Square, NY11 hours ago- ...About the job About The Role Rudyb Travel is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking...Remote workFlexible hours
Rudyb Travel
Hempstead, NY9 days ago $60k - $150k
...an even greater impact by positioning our apparel to help our customers and prospects elevate their image, impact and employee programs... ..., you will be building a successful, rewarding career while supporting our customers as they get Ready for the Workday™. In this business...Base plus commissionFull timeLocal areaDay shift$200k - $300k
Renewal by Andersen is the custom division of Andersen Windows. Founded in 1903, Andersen Windows has been the world’s largest and most recognized brand for exclusive window and door systems. Renewal by Andersen was founded with the objective of creating a different and...Full time$21 - $25 per hour
...Customer Support Specialist We understand that the world we want tomorrow starts with how we do business today, and that's why we're inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other's growth...Temporary workWork at officeLocal areaFlexible hoursShift workWeekday workAntech Diagnostics
Great Neck, NY2 days ago$42k - $75k
...Customer Service Representative - State Farm Agent Team Member As a Customer Service Representative - State Farm Agent Team Member... ...members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer...For contractorsWork at officeDiane Mcgrath - State Farm Agent
Rockville Centre, NY11 hours ago- ...Job Description: + Models and delivers a distinctive and delightful customer experience. + Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience + Engages customers and patients...Hourly payPart timeWork experience placementSeasonal workWork at officeLocal areaFlexible hoursShift workAfternoon shift
Walgreens
Uniondale, NY2 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
Related searches
- client service representative Garden City, NY
- export customer service representative Garden City, NY
- client service officer Garden City, NY
- service agent Garden City, NY
- customer service representative data entry Garden City, NY
- customer support representative Garden City, NY
- customer associate Garden City, NY
- customer support agent Garden City, NY
- service delivery representative Garden City, NY
- benefit customer service representative Garden City, NY