Security Analyst III

Security Analyst PositionCandidates MUST be WI residents or willing to relocate to WI at their own expense prior to starting. This position can work 100% remotely (within the state of WI).This Security Analyst position is part of a dynamic and versatile team that concentrates on Access Control Management (ACM), and applying ACM best practices in account provisioning, password resets, and other account management processes in a multi-domain organization. The position will report to the BITS Section Manager or Supervisor overseeing the Access and Identity Management Support team (AIMS), this position will function as an Access and Identity Management Administrator for The Department of Health Services. The AIMS team is positioned within the Technical Operations and Support Section (TOSS) in the Bureau of Information Technology Services (BITS).The team is responsible for provisioning and de-provisioning account and data permissions for our agency’s Customers and Partners needing access to various technology environments and associated data.This position will work with team members, project staff, and other stakeholders to improve and integrate AIMS processes. This position will also assist in the development and updating of documentation.Technologies include, but are not limited to, Active Directory, Entra (Azure) Active Directory, Dynamics 365, ticket tracking systems such as Cherwell, and use of general office tools such as Microsoft Word, Excel, and Outlook.This position requires strong customer service skills, communication, organizational skills, and prioritization skills. A good candidate will have the ability to work with minimal supervision, switch between multiple tasks as needed, ability to work within a team and as an individual, and the ability to generate or update documentation. Rotating 24x7 on call will be required. Selected candidates must provide 3 references with 2 that have supervised the candidate.Required Qualification:Active Directory Users and Computer utility 5 YearsAccess Control Management, and applying ACM best practices in account provisioning. 5 YearsMicrosoft Entra (Azure) cloud services. 5 YearsChange management controls within a Customer Relationship Management (CRM) ticketing system like Cherwell, ServiceNow, or a Change Management Database (CMDB) system. 5 YearsMicrosoft Office Suite (i.e. Word, Excel, Outlook, etc.) 5 YearsBusiness communication principles and techniques 5 YearsRequested software or tools experienceCayosoft experience provisioning accountsSalesforce user and profile managementExperience and knowledge in provisioning Microsoft O365 licensingTop 3-4 skills required for the position:Experience with Access Control Management (ACM), and applying ACM best practices in account provisioning, password resets, and other account management processes.Experience with Microsoft Active Directory account provisioning.Experience in troubleshooting Identity and Access Management issues for software.Experience with documenting process or procedures.Nice to have skillsExperience supporting access to Microsoft O365 suite of services.Experience with Microsoft Active Directory account provisioning in a multi-domain or multi-directory environment.Experience using PowerShell to provide account information.