Senior Business Execution Consultant
Full-time
Wells Fargo
Wells Fargo is seeking a Business Execution Consultant (UAT Tester) to support the Consumer Bank and Lending Operations Innovation Hub’s portfolio of AI and automation initiatives. This role is responsible for executing user acceptance testing (UAT) to ensure solutions meet business requirements, user expectations, and risk/compliance standards prior to production deployment. In this role, you will:
- Lead support functions or operations for multiple business groups and contribute to large scale strategic initiatives
- Ensure efficiency, quality, cost effectiveness of solutions, and pipeline management relating to assigned operations
- Research moderately complex business, operational, and strategic initiatives that require analytical skills, basic knowledge of organizational strategy and Business Execution, and understanding of international business
- Write, and execute test scripts and document results
- Write user stories from requirements using SDLC formats
- Gather and condition test data for both Development and UAT
- Drive requirements, incorporating product expertise and industry/ competitor opportunities.
- Review requirements and build the test scenarios/test scripts with minimal supervision.
- Work independently to make recommendations for support function by providing support and leadership
- Assist in the planning and execution of a variety of programs and initiatives that may include risk mitigation, efficiency, and customer experience
- Collaborate and consult with team leaders in developing project plans, policies and procedures
- Provide leadership in management of relationships and implementation of programs, services, and initiatives with cross functional business partners
- 4+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 4+ years of experience in UAT or other end-to-end testing
- 2+ years of contact center experience
- Facilitated testing for AI products or machine learning models
- Experience with test creation, planning, coordination and facilitating testing and routine
- Use of Agile and testing platforms such at JIRA and Octane
- Familiarity with Contact Center routing platforms such as Genesys and Five 9
- Experience working with Agentic Voice Service agents, and LLM speech application
Vacancy posted 3 days ago
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