Clinical Dispatcher

Seeking a Remote Full-Time Clinical Dispatcher, this position will manage multi-channel coordination and assignment of emergency and routine consultations while effectively communicating with hospital staff and physicians to ensure timely patient care. Key responsibilities Manage incoming consultations through the consultation lifecycle workflows and prioritize requests for multiple service lines Utilize established protocols and computer-aided dispatch systems to evaluate situations and take appropriate actions Maintain professional relationships with healthcare facilities and internal teams to foster a collaborative working environment Required qualifications High School Diploma, GED, or equivalent certification required At least one year of experience in a call center, healthcare, or IT environment Proficiency with Microsoft Office programs and various communication and collaboration tools Strong customer service skills and attention to detail Ability to adapt quickly to new technologies and excel in a remote work setting