Specialist, Quality Assurance

Laboratory Supervisor

Support and coordinate efforts that foster quality and ensure that all pre-analytical, analytical and post-analytical processes are consistent with our company values and mission.

This is an onsite position supporting our Carilion Hospital Locations.

Travel: Up to 25%

Responsibilities

Licensing and Accreditation

• Support the internal inspection process of the business unit, associated laboratories and specimen collection sites to ensure compliance with applicable federal, state, and local regulations, College of American Pathologists (CAP) accreditation requirements and Quest Diagnostics standards.
• Serve as a resource regarding Clinical Laboratory Improvement Amendments of 1988 (CLIA '88) regulations and CAP accreditation standards.

Proficiency Testing

• Assist and ensure enrollment and participation in proficiency testing for each test to include Corrective Action when necessary.
• Assist in maintaining a defined instrument-to-instrument, method-to-method, and laboratory-to-laboratory comparison process.

Quality Assurance/Quality Improvement

• Improve and assist on monthly Quality Assurance (QA) meetings. Support each department's comprehensive Quality Improvement (QI) plan. Assist in maintaining and monitoring Quality Assurance specific quality indicators.
• Facilitate the preparation, distribution and review of the QA Manual.
• Support the Corporate Quality Surveillance Program, Patient Results Distribution Program, Best Practice Team Initiative/Database Changes Verification Program and other monitoring programs specifically assigned by National Quality Assurance. Quality Assurance Initiatives
• Assist in the prompt and complete reporting of Reportable Quality Issues in compliance with the Standard Operating Procedure (SOP).
• Assist in the complete tracking of revised reports in compliance with the SOP.
• Assist in any other duties as assigned by the Technical Manager.

Qualifications

Required Work Experience:

• Qualification as General Laboratory Supervisor as defined by CLIA '88 required
• At least three years employment in a laboratory setting required
• Experience with Quality Assurance, statistical Quality Control, and laboratory regulations/accreditation requirements required.

Skills:

• Strong interpersonal communication skills required
• Demonstrated strong writing and composition skills required
• Understands clinical laboratory operations required
• Able to effect Quality Improvement through problem solving skills and knowledge of quality tools required
• Able to manage change required Organization skills required Project management skills required
• Analytical skills required
• Technical skills required
• Computer skills required
• Able to function in a matrix organization desirable
• Multi-tasking skills desirable
• Demonstrated success in motivating team members to reach objectives desirable

Education:

• Bachelor's Degree Chemical, physical, biological or clinical laboratory science or medical technology (Required)

Licenses and Certifications:

• Certifications Qualification as General Laboratory Supervisor as defined by CLIA '88 (Required)
• MT/MLS required. (Medical Technologist / Medical Laboratory Scientist)

About the Team

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.

Job Info

• Job Identification 64318
• Job Category Quality Assurance
• Posting Date 07/14/2026, 05:12 PM
• Job Schedule Full time
• Job Shift Day
• Locations 1906 Belleview Ave SE, Roanoke, VA, 24014, US
• Workplace On-site daily
• Regular or Temporary Regular
• Weekly Working Hours 40.00
• AIP Target % 3