Office Manager-Primary Care and Urgent Care

Office Manager Primary Care and Urgent CareJoin SIMEDHealth's patient-focused team as an experienced Office Manager in Gainesville, Florida! This is a key leadership position within our largest department, supporting approximately 19 providers and 40 clinical and administrative staff members across our Primary Care and Urgent Care clinics. The Office Manager will also provide leadership and operational support to our High Springs and Lake City Primary Care offices. Routine travel to these locations is required.The Office Manager is supported by front-office and back-office Clinical Coordinators who assist with daily workflows, staff support, and clinic operations. The Office Manager will supervise and develop these coordinators, delegate responsibilities effectively, and work through them to promote consistency and accountability across the department. The Office Manager will report to our Executive Director of Operations. We are looking for an experienced healthcare manager who can lead a large team, partner effectively with providers, and maintain efficient, high-quality clinic operations.What We're Looking ForAssociate degree or higher; relevant experience may substitute for educationAt least 5 years of experience in a medical office, outpatient clinic, or hospital settingAt least 5-7 years of direct supervisory and management experiencePrimary Care or Urgent Care experience strongly encouragedExperience managing a large clinical and administrative teamExperience supervising and developing lead employees, coordinators, or other frontline leadersExperience working directly with physicians and advanced care practitionersKnowledge of medical office workflows, scheduling, electronic health records, billing, and regulatory requirementsStrong leadership, communication, organizational, delegation, and problem-solving skillsExperience with quality and value-based patient care arrangements a plusAbility to travel routinely to SIMEDHealth's High Springs and Lake City Primary Care officesYour Responsibilities Will IncludeManaging the daily operations of SIMEDHealth's Primary Care and Urgent Care clinicsDirectly supervising, coaching, and developing front-office and back-office Clinical CoordinatorsWorking through the Clinical Coordinators to support approximately 40 clinical and administrative employeesEstablishing clear responsibilities and accountability for the Clinical Coordinators while remaining actively engaged in clinic operationsSupporting approximately 19 providers and facilitating communication among providers, staff, coordinators, and organizational leadershipProviding onsite leadership and operational support to the High Springs and Lake City Primary Care officesCoordinating staffing and schedules with the Clinical Coordinators to ensure appropriate clinic coverageOverseeing patient flow, appointment availability, schedule utilization, and clinic capacityRecruiting, onboarding, training, and developing clinic employeesEstablishing performance expectations and addressing employee performance or conduct concernsMonitoring clinical and administrative work queues to ensure timely completionIdentifying workflow concerns and implementing operational improvementsResponding to patient concerns and helping resolve service issuesCollaborating with other departments to address staffing, billing, technology, compliance, and operational needsEnsuring compliance with SIMEDHealth policies and applicable HIPAA, OSHA, CLIA, safety, and regulatory requirementsCommunicating staffing needs, operational risks, and opportunities for improvement to senior leadership.Why Choose SIMEDHealth We offer a comprehensive and competitive salary and valuable benefits package, including:Health InsuranceLife InsuranceVision InsuranceDental InsuranceShort- and Long-Term DisabilityAccident InsuranceCritical Illness InsuranceHospitalization InsuranceHealth Savings Account401(k) with profit sharingPaid Time OffPaid HolidaysWellness discountsThis is a full-time, on-site position based in Gainesville, Florida, with routine travel to our High Springs and Lake City Primary Care offices. Being on-site is essential to this position and remote work is unavailable. If you are an experienced healthcare leader ready to guide a large, collaborative team and make a meaningful impact on patient care, we encourage you to apply!SIMEDHealth is an equal opportunity employer. To learn more about SIMEDHealth, please visit SIMEDHealth.com.