Workplace Experience Coordinator (Phoenix, AZ)

Workplace Experience Coordinator

As a CBRE Workplace Experience Coordinator, you will be the integral administrative anchor of our multi story corporate office in Phoenix, AZ. This dynamic, client-facing role is crucial in creating a seamless, productive, and welcoming environment for all occupants of our corporate office. This role encompasses a broad range of responsibilities, from managing meeting logistics and supporting front desk operations to assisting with office space management and fostering strong internal connections.

We are looking for someone that is proactive, adaptable, and highly organized individual with exceptional customer service and communication skills, ready to hit the ground running in a fast-paced environment.

What You'll Do:

• Coordinate the setup and configuration of meeting rooms for various purposes, including training sessions and all-hands meetings.
• Manage the meeting room calendar, scheduling, and logistics to ensure efficient use of space.
• Set up, operate, and troubleshoot projectors and other audio-visual equipment.
• Assist with minor technical support for AV issues during meetings.
• Provide comprehensive front desk coverage, including greeting, directing, and assisting vendors, visitors, and onsite team members.
• Manage general administrative duties and act as a central point of contact for inquiries.
• Assist with the reception desk operations as needed, while also supporting various office areas.
• Maintain and monitor stock levels of office supplies, submitting replenishment requests as necessary.
• Ensure communal areas, such as coffee stations, are well-maintained, clean, and stocked with fresh coffee and supplies.
• Assist with space management programs, including documenting seating arrangements and department locations to facilitate easy employee location.
• Perform light physical tasks, including moving and rearranging furniture (up to 50 lbs) to accommodate various meeting and office configurations.
• Deliver outstanding customer service to all internal and external stakeholders, fostering positive relationships.
• Build a strong network of connections with onsite coworkers to enhance operational efficiency and support.
• Provide general assistance and support to colleagues across the office as required.
• Utilize Microsoft Office Suite and Google Suite to track information, manage schedules, and communicate effectively.
• Prioritize and manage a multitude of tasks simultaneously, demonstrating strong organizational skills.
• Maintain clear, concise, and professional communication in all interactions, given the extensive client-facing nature of the role.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.

What You'll Need:

• High School Diploma or GED with up to 2-5 years of job-related experience.
• Demonstrated experience in a client-facing or hospitality-oriented role, dealing with diverse individuals.
• Strong communication skills (written and verbal), with the ability to interact professionally and effectively at all levels.
• Proven administrative experience, preferably in an office coordination or support role.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why CBRE?

• When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values respect, integrity, service and excellence and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

• We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Employment Opportunity:

CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at View email address on click.appcast.io or via telephone at View phone number on click.appcast.io (U.S.) and View phone number on click.appcast.io (Canada).