Service Advisor

Huntington Beach HyundaiInterested in Joining Lithia & Driveway as a Service Advisor? Let's Stay Connected!We're always interested in hearing from talented individuals who want to build a career in automotive and help us deliver Auto Done Easy for our customers. This evergreen posting is an opportunity to express your interest in future openings across our dealership network. While we may not have an immediate opportunity available, we encourage you to apply and join our talent community for consideration as positions become available.Future Consideration: Service AdvisorPay: Estimated Annual Earnings $70,000 to $110,000 (Commission Pay Plan)Schedule: We ask that you have open availability to support dealership operations and customer demand. You will need to be available to work a flexible schedule, including evenings, weekends, and holidays.Why Join Our Team?Great Career Opportunity: Continue your career path in service and continue growth with a top rated brand.Competitive Compensation: Earn what you're worth with a performance-driven pay plan.Team Culture: Join a positive and supportive team environment where your efforts are recognized and rewarded.What You'll DoGreet customers and act as the main contact throughout the service process and appointment.Listen to customer concerns and document vehicle issues that are shared.Recommend maintenance and repair services based on vehicle needs.Prepare estimates, write repair orders, and explain workMaintain an open line of communication with technicians to ensure accurate repairsDeliver a positive customer experience that creates loyalty.You'll work in and around the service department and report to the service manager.What You'll Bring2+ years of experience in a service advisor role.1+ years of experience in a customer service role.Basic mechanical understanding of an automobile.Experience with Hyundai, Kia or Genesis.Comfortability working with customers in person and over the phone.Experience using CDKWorking knowledge of computers.Acceptable driving record and a valid driver's license in your state of residence.Total RewardsThis is a performance driven position, eligible for short-term and/or long-term incentives as part of total compensation, which includes Commissions off Individual Sales and Individual Gross Profit, and bonuses based on Individual Manufacturer Approvability, Customer Pay Labor per RO, and Flat Rate Hours.The Annual Estimated Earnings Range is $70,000.00 - $110,000.00.Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.We offer a comprehensive benefits package designed to support you and your family, including:Competitive payMedical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsAdditional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.comAbout UsAt Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential.High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.Reasonable accommodations may be made to enable individuals to perform the essential functions.