ServiceNow Engineer

Lead ServiceNow Engineer

Innova Solutions is partnering with a client that is actively seeking to hire an experienced Lead ServiceNow Engineer for an immediate opening. Title: ServiceNow Engineer Job Type: Full-Time/Contract on W2 Duration: 18+ Months Locations: Charlotte NC / Irving, TX / Minneapolis, MN (Hybrid)

As a Lead ServiceNow Engineer, you will:

• Administer and maintain the ServiceNow platform
• Manage user access, groups, roles, and permissions
• Resolve Level 3 ServiceNow incidents
• Design and implement automation for access and group management through the ServiceNow Request Catalog
• Collaborate with engineering teams to deliver platform enhancements
• Ensure platform compliance, performance, and best practices

The ideal candidate will have:

• Active ServiceNow Certified System Administrator (CSA)
• Active ServiceNow Certified Application Developer (CAD)
• Strong ServiceNow JavaScript development skills
• Experience with REST API integrations
• Hands-on experience managing users, groups, roles, and instance configuration
• Experience configuring tables, forms, lists, fields, and dictionary entries
• Experience reviewing ServiceNow code
• Experience managing stories in Jira
• Ability to troubleshoot platform issues and provide Level 3 support

Qualified candidates should APPLY NOW for immediate consideration! This position is only open to applicants who can be engaged on a W-2 basis. Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.

Pay Range: Between $65- $69 per hour

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

About Innova Solutions: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America's Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications