Director, Digital Strategic Operations

Our Mission At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place. Who We Are In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us! We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes. Job Summary Our Marketing team has an opportunity like no other industry: high impact work and the chance to leave a legacy. Underpinning marketing are some of the most cutting-edge functions in the industry. We provide the most innovative tools, best-in-class analytics, and a culture of constant learning and collaboration. This is a team that is shaping the future of cybersecurity. If you’re a ambitious, passionate, and disruptive marketer, this is the team for you! As the Director of Digital Strategic Operations, you will own the rhythm of the business and drive all strategic initiatives for the Digital Marketing organization. Reporting to the SVP Global Digital Marketing, you will lead a team to bridge the gap between high-level marketing vision and end-to-end execution. This role is pivotal in modernizing our digital marketing stack, optimizing lead-to-revenue workflows, and enhancing our data-driven decision-making capabilities to ensure cohesive execution at scale. Key Responsibilities Partner with Marketing leadership to translate business objectives into a multi-year IT roadmap, ensuring alignment with Product, Sales, and Finance. Lead the end-to-end delivery of large-scale strategic programs, owning requirements, stakeholder management, and workstream orchestration from inception to launch. Drive operational excellence by identifying and resolving bottlenecks, implementing repeatable frameworks to balance speed-to-market with stability. Lead change management initiatives, driving the adoption of new tools and processes across global teams through effective communication and training strategies. Define, monitor, and report on key performance indicators for program success, holding teams accountable to goals for pipeline influence and lead velocity. Manage the rhythm of the business for the Digital Marketing team, including budget hygiene, QBRs, OKR setting, and annual planning cycles. Oversee the Digital Marketing global budget and headcount planning, leading cost-savings initiatives and ensuring alignment between financial spend and hiring. Manage, mentor, and grow the Strategic Operations team, fostering a culture of high performance and continuous development. Qualifications (Required) Bachelor's degree or equivalent experience. 15+ years of experience in Digital Marketing, Marketing Operations, or Business Strategy leadership within a global enterprise technology company. Demonstrated ability to manage, mentor, and lead a team of operations professionals. Expertise in budget management, headcount planning, and ROI analysis within a large-scale marketing context. Proven ability to build deep relationships and influence senior leaders across a complex, matrixed organization. Absolute integrity and discretion in handling sensitive organizational, financial, and performance information. Preferred Qualifications Master's degree in Business Administration (MBA) or a related field. Proven track record of supporting C-suite leaders and influencing stakeholders in a multi-billion dollar organization. Comfort navigating BI dashboards (e.g., Tableau, Adobe Analytics) to extract strategic insights. Comprehensive understanding of SaaS business models, modern demand generation, and global enterprise marketing. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here. $204,000.00 - $281,500.00/yr Our Commitment We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at View email address on click.appcast.io. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position. Please use this form to provide us with information that will help direct your request and find your data in all of our systems. #J-18808-Ljbffr Palo Alto Networks