MSP Service Desk Lead - Hybrid, Scale Customer Support
Synergy Business Consulting
Synergy Business Consulting, Inc. is seeking an experienced Service Desk Manager to lead support operations in a dynamic Managed Services environment. This role involves managing a high-performing team, ensuring service excellence, and optimizing ITSM processes to enhance customer satisfaction. With over 5 years of experience in IT Support operations and strong knowledge of ITIL practices, the ideal candidate will oversee multi-client service desk operations and drive continuous improvement. #J-18808-Ljbffr
Vacancy posted 4 days ago
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