Systems Technician

The Systems Technician is a member of the Infrastructure Team as part of Marist Information Technology. This position's primary responsibility is to provide operational support to Data Center, Server Rooms, LAN Rooms and Co-location Sites. Secondary, this position will provide systems support to the Microsoft Cloud solutions, Identity Access and Management solutions and ITSM platforms. Essential technical duties include preventative maintenance on infrastructure components, maintaining physical equipment (Servers, UPS, Appliances, and Cabling) as well as ensuring that the institution's digital infrastructure operates efficiently, remains secure, and meets performance expectations. Minimum Qualifications Bachelor's degree in a related field 1 - 3 years of related experience Valid driver's license required Essential Functions Monitors Data Center, Server Rooms and LAN Rooms systems for performance issues, conducts first‑level problem determination, implements corrective actions, and coordinates service calls when necessary. Installs servers, UPS appliances, network hardware, and related equipment into racks and cabinets following established standards. Microsoft Cloud Operations and Support. Configures and provides end user support to Email, SharePoint, OneDrive and other Microsoft Cloud services. Supports Identity Access and Management solutions including LDAP, AD, EntraID, and SSO. Maintains accurate inventory of all data center equipment, components, and supplies. Develops and improves IT workflows, knowledge articles, and service catalog items in the ITSM platform. Participates in the development, testing, and refinement of disaster recovery and business continuity plans to ensure continuity of information systems during service interruptions. Other duties as assigned. Preferred Qualifications Experience with power distribution (UPS/PDU) and HVAC cooling systems Experience in rack‑and‑stack of servers and networking components, cable management (fiber/copper), and physical hardware maintenance Required Application Documents Resume, Cover Letter, and Contact Information of 3 Professional References Benefits 3 weeks of paid vacation. 4 weeks of paid vacation beginning in the 6th year of employment. 14+ paid holidays per year. Medical, Dental & Vision insurance programs at a 15% employee / 85% employer contribution rate. Flexible Spending Accounts (FSA) and Dependent Care (FSD). Life insurance. Generous short‑term and long‑term disability programs and workers compensation. 403(b) defined contribution plan: First 6 years: University contributes 7.5%, Employee contributes a mandatory 4%. University contribution increases to 10.5% in year 7, and 12% after 15 years. Employee contribution decreases to 1% in year 7. Remains 1% thereafter. Typical eligibility requirements: 1 year of service and 1,000 hours with Marist University. 403(b) Tax Deferred Annuity – Roth option available. Voluntary, up to IRS maximum contribution. Up to 16 undergraduate credits per semester. Up to 18 graduate credits per academic year. Eligibility extends to employee, spouse, and dependent children under age 26. University pays 100% tuition only. Eligible dependents may be reimbursed up to $2,000 per semester toward tuition at another accredited institution. Equal Employment Opportunity Statement Marist University is committed to creating an inclusive workforce on our campus by ensuring that barriers to equal employment opportunity and upward mobility do not exist here. To this end, the University will strive to achieve the full and fair participation of all members of the Marist community. Equal opportunity means employment, development, and promotion of individuals without consideration of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, or veteran status unless there is a bona fide occupational requirement which excludes persons in one of these protected groups. The University will review its employment policies and procedures to ensure that barriers which may unnecessarily exclude protected groups are identified and eliminated. The University will also explore alternative approaches if any policy or practice is found to have a negative impact on protected groups. Marist's policy of non‑discrimination includes not only employment practices but also extends to all services and programs provided by the University. It shall be considered a violation of University policy for any member of the community to discriminate against any individual or group with respect to employment or attendance at Marist University on the basis of race, color, disability, religion, age, sex, marital status, national origin, sexual orientation, veteran status, or any other condition established by law. Location Marist University Main Campus Work Schedule Monday-Friday 8:30am-5:00pm #J-18808-Ljbffr