VIP Travel Consultant

VIP Travel Consultant

In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products. As a VIP Travel Agent, you will expertly use the appropriate BCD Travel tools and systems to complete requests. Search and confirm travel reservations for the customer. Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer. Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.). Excellent knowledge and application of travel supplier rules. Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported.

About you: Experience in VIP travel. Working knowledge of the travel industry, policies, procedures, and processes. Strong skills in GDS Sabre. Strong verbal and written communication skills in English.

What we offer you: At BCD Travel, we work with highly motivated and passionate people. We value open communication, collaboration, and a flexible work-life balance. We offer unique, often global, experiences that empower you to develop and grow within the organization. Sustainability and helping others is also high on our list. We make a difference through charitable activities in our communities across the globe.

About us: BCD Travel helps companies travel smart and achieve more. We drive program adoption, cost savings and talent retention through digital experiences that simplify business travel. Our 15,000+ dedicated team members service clients in 170+ countries as we shape a sustainable future for business travel. BCD's leading meetings and events management and global consultancy services complete our comprehensive suite of solutions for all aspects of corporate travel. In 2024, BCD achieved US$22.9 billion in sales.

You'll be offered flexible working hours and work-from-home or remote opportunities. Opportunities to grow your skillset and career. Generous vacation days so you can rest and recharge. A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools. Travel industry professional perks and discounts. An inclusive work environment where diversity is celebrated.

At BCD Travel we value you, our culture and success is defined by you. We carefully consider a wide range of compensation factors, including your professional background and experience. The salary range for candidates in applicable jurisdictions in the US for the position of VIP Travel Consultant is between $50,000 and $65,000. The actual pay depends on your skills, qualifications, experience and geographical location. This position requires flexibility regarding work schedules. Assignments may include day, evening, overnight, weekend, and holiday shifts as determined by business needs. While the company will comply with applicable laws regarding reasonable accommodations, candidates should understand that preferred schedules and ongoing shift modifications may not be available.

Ready to join the journey? Apply now! We're dedicated to building a diverse, inclusive and authentic workplace. If you're excited about a role, but your experience doesn't align perfectly, we still encourage you to apply. We are committed to providing reasonable and necessary accommodations to ensure all employees can perform their roles effectively. For accommodation requests or further information, contact our Talent Acquisition department at View email address on click.appcast.io.