Degree Audit Coordinator

Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Founded 125 years ago, Simmons was one of the first higher education institutions dedicated to helping women become leaders. Today the university continues to grow and evolve, offering Boston's only women’s undergraduate program and graduate programs open to all. Job Summary The Degree Audit Coordinator supports the daily operations of the Registrar’s Office, serving as the primary point of contact for students, faculty, staff, and external constituents. The role maintains the degree audit system in Workday, processes registration, manages front‑office triage, and collaborates closely with academic departments, Technology, and other administrative offices to ensure data integrity, compliance with policies, and smooth implementation of curriculum changes. Essential Job Functions Serve as a primary point of contact for the Registrar’s Office, assisting students, faculty, staff, and visitors in person, by phone, and via email. Provide front‑office triage and respond to inquiries regarding registration, records, degree requirements, and academic policies. Promote a welcoming, inclusive, and student‑centered environment. Communicate university policies and procedures clearly to diverse audiences. Monitor and respond to shared inboxes, including View email address on click.appcast.io and View email address on click.appcast.io. Assist with the operation, maintenance, and functionality of the degree audit system. Configure and update degree programs, requirements, and course mappings in collaboration with academic departments and Technology. Ensure degree requirements are accurately reflected and maintained in the system. Assist students in understanding their academic progress and remaining requirements for graduation. Identify and implement improvements to degree audit processes and system functionality. Process registrations, add/drop forms, and enrollment updates. Coordinate and support New Student Registration and orientation processes. Maintain accuracy and integrity of student academic records. Assist with data cleanup initiatives and system improvements. Liaise with Student Financial Services to resolve discrepancies between academic and billing records. Perform audits to identify and resolve duplicate or inconsistent academic accounts. Other Duties & Responsibilities Perform additional responsibilities as assigned in support of Registrar’s Office operations and evolving institutional needs. Required Qualifications Associate’s degree required (Bachelor’s degree preferred). 1–3 years of experience in a Registrar’s Office, academic advising, or a related field. Strong organizational, analytical, and problem‑solving skills. Demonstrated ability to work effectively with diverse populations. Excellent communication and customer service skills. Preferred Qualifications Experience with Student Workday, college transcript review, and transfer credit evaluation is preferred. Bachelor’s degree preferred. Competencies Strong verbal and written communication skills. Demonstrated experience with student degree audit systems and curriculum management. High-level knowledge of student information systems used to support registrar functions. Thorough knowledge of higher education principles, practices, and procedures, including FERPA. Demonstrated analytical skills and working knowledge of higher education curriculum. Experience working with faculty, administrators, and students. Work Environment & Physical Demands This position is hybrid‑eligible, combining on‑site and remote work. Responsibilities performed in a standard office environment. Primarily involves remaining in a stationary position (sitting) for prolonged periods while working at a computer. Occasional lifting, pushing, pulling, or transporting light to moderate objects (~20–30 pounds). Requires sufficient manual dexterity to operate office equipment and mobility to move around an office environment. Occasional bending, stooping, stretching, and walking. Compensation & Benefits Effective October 29, 2025, the hourly or annual salary range for this position is H05: $18.80 – $30.48. The position is benefits‑eligible and offers a comprehensive package that includes pay, health benefits, and retirement savings opportunities. Flexible hours and remote work options support work‑life balance. Equal Opportunity Employment Simmons University is an equal opportunity employer committed to creating, developing, promoting, and enhancing inclusive hiring practices at all levels, ensuring diverse talent pools and a positive candidate experience. We encourage applications from all under‑represented groups and strive to develop a more diverse faculty, staff, student body, and curriculum. #J-18808-Ljbffr Simmons University