Receptionist/Concierge

Job Description

Job Description

Why You’ll Love Being a Concierge at Frenchies Are you ready to be the heartbeat of a vibrant, modern nail studio where your smile, energy, and efficiency set the tone for every guest who walks through the door? At Frenchies, you’re not just checking people in you’re elevating their day.

We’re looking for someone who brings positivity, professionalism, and a genuine love for people. If you thrive in a stylish, clean, fume‑free environment and want to grow with a brand that’s redefining nail care, you’ll feel right at home here.

Benefits & Perks
• Hourly Pay: Guaranteed hourly wage between $12–$14/hr
• Monthly performance bonuses
• Employee & guest referral bonuses
• Paid training in customer service and nail‑care education
• Opportunity to grow into a Nail Technician role
• Substantial discounts on services and retail products
• Flexible schedules — no late nights
• A clean, modern, fume‑free studio (no acrylics, no harsh chemicals)
• A supportive, upbeat team culture

About the Role

As the Concierge, you’re the first impression and the lasting memory. You’ll welcome guests, guide them through their visit, and ensure every moment feels seamless, warm, and elevated. You’ll also help keep the studio running smoothly behind the scenes, all while being part of a fun, health‑focused, people‑centered team.

What You’ll Do

• Greet guests with warmth and genuine hospitality
• Manage check‑ins, check‑outs, and appointment scheduling
• Answer phone calls and assist with guest inquiries
• Maintain a clean, organized, and inviting studio environment
• Educate guests on The Frenchies Way and ensure a smooth experience
• Promote the Frenchies Polish Pass and encourage enrollment
• Provide attentive, proactive service throughout each guest’s visit
• Support the team with daily studio operations

Why Frenchies Is Different

Frenchies doesn’t look, smell, or feel like a typical nail salon. Our studios are bright, open, and exceptionally clean, no acrylics, no jetted tubs, no harsh chemical odors. We take health and safety seriously, using sanitation and sterilization practices that exceed industry standards.

We’re modern, natural, and focused on creating a space where both guests and team members feel amazing.

Company Culture

At Frenchies, we believe in a fun, supportive, health‑focused environment where everyone can thrive.
• Work/life balance is a priority
• Team‑building events keep us connected
• Our clean, stylish studio inspires confidence and creativity
• We value positivity, teamwork, and personal growth

This is a place where you can build meaningful relationships, grow professionally, and genuinely enjoy coming to work.

Qualifications

Required:
• Minimum 2 years of customer service experience
• Exceptional communication skills
• Strong multitasking abilities
• Professional, friendly, team‑oriented attitude

Preferred:
• Experience as a receptionist or concierge

Our Core Values

• Healthy: Create an environment that supports well‑being and self‑improvement
• Smart: Embrace growth, innovation, and continuous learning
• Accountable: Deliver excellence and take ownership of results
• Fun: Foster a positive, ego‑free culture built on teamwork and transparency

Ready to Be the Face of Frenchies? If you’re passionate about people, love creating memorable experiences, and want to grow with a modern, health‑focused brand, we’d love to meet you.
At Frenchies, you’ll love your work and we’ll love you right back.

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