Employability Coach (6-month Full time/Fixed-term/Remote) [United States]

Employability CoachAt Generation, we believe in the power of employment to change lives. We are a global nonprofit organization that supports adults to achieve economic mobility through employment. Generation trains and places adult learners of all ages into careers that are otherwise inaccessible, working in partnership with governments, employers, and other system actors. To date, the network has 150,000+ graduates and 23,000+ employers across 50 professions and 17 countries.We are looking for an exceptional Employability Coach to support learners into job placement for the Generation's JobSprint Program.You will be joining at an exciting time for Generation United States, as we leverage our extensive experience placing learners into jobs to develop and launch a new program offering that can serve a range of jobseekers who require last-mile support to secure employment. The training program is free to learners, part-time, online and mostly asynchronous, with personalized career coaching - by both human coaches (you!) and AI-enabled coaching and feedback tools.Reporting to the Program Manager, the Employability Coach will support learners as they prepare for and conduct their job search, and you will help facilitate their placement into their new role at one of Generation's employer partners. The Employability Coach will run both group and one-on-one coaching sessions, utilize an online learning platform and coaching software, and work closely with the Employer Engagement Manager to support placement.This is a full-time, fixed-term, 6-month position funded through December 2026; continued employment thereafter is contingent upon the availability of funding. While this role is predominantly remote, there may be quarterly domestic travel and/or in-person events. Working hours are primarily from 9 to 5 pm ET; during the training program the Employability Coach will need to be available for 1 evening (ET) group session per week. This role requires regular video presence during working hours; candidates should have a dedicated, distraction-free workspace.Preference for candidates based in Atlanta, GA or Washington D.C.The Employability Coach will:Become familiar with and follow the course of the program as designed by Generation, in addition to sharing insights based on your expertiseConduct 1:1 coaching conversations to review and provide feedback on learners' applications/interview materials and guide them in the creation of an "employment essentials toolkit" (i.e., CV, LinkedIn profile)Hold weekly group coaching sessions during 3-week program (1 per week during evening ET hours) and office hours as needed to support learners in understanding content and completing program milestonesReview learner progress (e.g., attendance, assignments), grading assignments when needed (e.g., CV review), and inputting data in Canvas LMSUse AI Career Coaching tool to further personalize and supplement coaching; track learner usage / progress on coaching toolInstill confidence during the placement process by supporting learners in career trajectory planningSupport Employer Engagement Manager to answer placement questions learners may have and to ensure any essential employment-related documentation is complete and up-to-date for each learnerCoordinate with Generation team members on learner needs and ongoing data collection, sharing feedback and implementing recommendations to guarantee quality training for our learnersEffectively use digital tools such as Teams, Canvas, Slack, and GDrive to perform daily tasks and collaborate in a remote working environmentAvoid legal liability issues through thorough adherence to Generation policy, procedure, and guidelinesParticipate in mock interviews with learners and give feedback to help them become better-prepared and more confidentOversee learners' transition to full-time employment by closely collaborating with Generation team members to fulfill job recruitment opportunities in line with deadlinesDesign and deliver events that connect Generation graduates to employersManage placement activities in partnership with Employer Engagement Manager, including learner usage of Employability Module, scheduling interviews and collecting data on job search and attainmentTrack unplaced alumni and ensure that they are being notified of relevant job opportunitiesEnsure consistent communication with learners, graduates, and the Generation team to ensure effective coordination, timely updates, and an overall successful execution of the placement processRequired experience and skills:At least 2 years' experience in career coaching, and/or employment counseling, and/or experience hiring, managing, and/or coaching entry-level recruits from a range of backgroundsStrong relationship building skills and excellent communication skills (writing + oral expression that can work for different audiences)Comfort conducting 1:1 conversations and giving evaluative feedback in an honest, open and nurturing wayAbility to develop and maintain relationships with learners built on trust and supportUp-to-date understanding of employability essentials (e.g., CV, LinkedIn, interviewing skills)Comfort with, analyzing and utilizing data to inform operational decisions and learning new technology (including AI-powered tools)Preferred experience and skills:Experience in workforce development or other educational / training rolesExperience working with a diverse set of beneficiariesProficient with Canvas or similar LMS tools, Salesforce and Google WorkspaceMindset:Proactive self-starter, able to work autonomously and collaboratively with others in a remote work environmentAbility to work in a fast-paced, changing environment, take ownership and are entrepreneurialResults driven, able to quantify success by developing metrics/analyticsPositive, solution-oriented attitude and a drive for excellenceBelieve in our mission, that fulfilling employment can change lives, and are passionate about doing social goodThis role is eligible for a limited benefits package, which may include medical coverage, paid sick leave, paid time off, paid holidays, and access to a retirement plan. Benefits eligibility is based on a fixed-term six-month employment period and is subject to plan rules and change.Finalists for the position will be asked to submit 2-3 employer references (including email and phone number).