General Manager

Lead and coordinate all store management including sales, costs, employee retention, guest service. Communicate with the headquarters and strictly enforce company expectations of QSC&V.

About YUP DDUK LA / ALMG

ALMG Hospitality has been leading the LA Korea-town's culinary scene with unique F&B concepts since 2012. Pop-up brands 'Oppa Juicery' and 'Milk Tavern' were sensational hits featured and aired nationwide on NBC Today Show, Food Network, Travel Channel, and many more. Proudly one of the best localizer of K-food content in the United States - successfully opening Korea's most loved street food franchise 'Yup Dduk' in multiple locations in SoCal since 2015, and our own Korean breakfast sando 'Egg Tuck', and Korea's favorite dessert bread concept 'Calic Bread' spreading nationwide. Our goal is to keep on building exceptional and iconic F&B experiences around wherever we are as our journey continues.


Description

[Responsibilities]

1. Fully understand and enforce the following

• Operations Manual
• Protocols & Guidelines
• Operational procedures for both FOH and BOH
• QSC&V standards
• Company objective and goals [Monitor, maintain, and keep under control]
• Health, safety, fire, and security regulations
• Control cash, receipts, and invoices
• Inventory stock, order, delivery, organization, and quality control
• Urgent purchases and needs when needed
• 3rd party online ordering platforms
• Technical issues
• Finance (sales report and labor cost management)
• Building, equipment maintenance and services

2. Take responsibility of all store operations

• Be able to perform all necessary procedures in FOH / BOH
• Approve or deny schedule changes and requests
• Finding covers for approved missing shifts
• Fill in/assist in areas where support is needed
• Prepare and attend weekly meetings
• Report, seek for solutions, ask for help to the upper management

3. Enforce, train, oversee, and regulate workflow

• Fair work distribution
• Train members for the designated positions
• Organize work flows regularly
• Enforce QSC&V
• Oversee problems within all operations
• Regulate FOH workflow
• Regulate BOH workflow [Basic human resources]
• Schedule request approvals and making
• Hiring, on-boarding, terminating, and evaluating members
• Managing customer relations
• Managing employee relations (Team building)
• Report and discuss with HR about risk factors [Seek improvement]
• Promotion and marketing ideas
• Team member promotion possibilities
• Implementing new protocols

[Qualifications]

• 3 years of experience in restaurant and/or hospitality management
• California Food Manager Certification
• Fluent in English and Korean, both oral and written is a huge plus
• Must be eligible to work in the U.S.
• Strong communication skills and work ethic
• Genuinely friendly an positive attitude and willingness to work as a team
• Proficient in Google Suite, MS Office, Task managements software

[Benefits]

• Competitive Wages
• Paid Vacations
• Medical, Dental and Vision Insurance (Silver Base Plan)
• 401(k) Matching up to 5%
• All Major Holidays Observed
• Employee Meals provided
• Flexible Schedule for Restaurant positions
• Career Growth Opportunity within Hospitality Industry

*Based on eligibility

Salary


$72,000 - $80,000 per year