Assistant General Manager, Operations

The Assistant General Manager of Operations (AGM Operations)oversees all back-of-house operations for an assigned group of retail stores, ensuring efficient inventory management, compliance, and loss prevention. This roleis responsible forleading stock personnel,coordinating withairport facilities, and supporting the General Manager (GM) in achieving operational excellence. Location Hollywood Burbank Airport (BUR) - Burbank, CA 91505 Salary $75,000 annually Schedule Must have weekend availability Job Responsibilities Oversee all incoming inventory, ensuringaccuraterecord-keeping andtimelyproduct placement on the sales floor Lead and manage stock personnel and Stock Lead(s), including training, scheduling, and performance evaluations Conduct second-round interviews for stock personnel, ensuring the selection of qualified candidates Serve as the primary liaison for Loss Prevention, working to reduce shrinkage due to theft or inventory discrepancies Act as the point person for Airport Compliance Programs, ensuring stores adhere to all regulatory requirements Coordinate with Airport Facilities on maintenance, store builds, and emergency situations Act as Manager on Duty, performing opening and closing duties for the entire retail location Gain fullproficiencyin operational systems, including POS,StoreForce, ADP, Aptos, andPowerDMS Assist the General Manager with critical business initiatives, acting as a backup when needed Support visual merchandising efforts, ensuring store displays are well-maintained and aligned with brand standards Coach and manage stock team performance, providing feedback, training, and development opportunities Ensure compliance with company policies and safety procedures Performadditionalresponsibilities as assigned by the General Manager Job Requirements High school diploma or GEDrequired; aBachelor’s degree in Management, Human Resources, or a related field is preferred 3+ years of experience in retail inventory, warehouse, or stocking supervision 1+ years of experienceina managementor leadership role Proven ability to lead a team with a results-driven approach Self-motivated and capable of working independently in a fast-paced environment Strong problem-solving, multitasking, and organizational skills Advanced computerproficiency, including Microsoft Office Suite (Word, Excel, PowerPoint) and inventory management systems TAM Card (Alcohol Beverage Awareness Certification) may berequired, depending on location Must successfully complete the TSA Airport Badging Process, where applicable Employment may be contingent upon passing background checks and/or drug screening, based on location requirements About Us WHSmith is a leading global travel retailer with over 1,700 stores across 30 countries worldwide. WHSmith North America, incorporating Marshall Retail Group (MRG) and InMotion, represents over half of the Company’s international store estate, with a collection of attractive, successful specialty retail storeslocatedin airports and resorts across North America. EEO/ADA/DFWP WHSmith North America is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sexual orientation, national origin/ancestry, age, gender identity, gender expression, military/veteran status, marital status, disabilitystatusor any other basis prohibited by law. #J-18808-Ljbffr