MassHealth Accounts Receivable Coordinator

MassHealth Accounts Receivable Coordinator

The Executive Office of Health and Human Services (EOHHS) is seeking a dynamic and proactive accounting professional to coordinate the day-to-day functions of the MassHealth Accounts Receivable unit to ensure effective and efficient processes are established and followed. The ideal candidate will have strong computer skills as well as strong communication skills (both written and verbal), and a practical understanding of accounts receivable. The selected candidate supports and works closely with management, program staff and other agencies.

Duties and Responsibilities:

• Supervises a team of 6 union employees (this number could change)
• Review incoming mail, payments and correspondence, and coordinate the resolution of returned checks, rejected payments, and unidentified receipts with vendors, banking institutions, and agency staff.
• Prepare checks to deposit to the appropriate account, ensuring proper tracking and allocation
• Monitor and reconcile multiple bank lockboxes, sweep accounts, and other banking transactions to ensure funds are accurately recorded and allocated.
• Work with banking entities and respond to any banking questions and concerns.
• Accurately record and reconcile receivables, cash receipts, state intercept payments, refunds, and third-party collections in the State accounting system, Mosaic.
• Responsible for accurately recording and reconciling accounts receivable transactions in Mosaic.
• Work with third party collection contractors to ensure accurate reporting and reconciliation.
• Responsible for recording debt transfers, recoupments, withholds and withhold releases in Medicaid Management Information System (MMIS). Work with program staff, vendors, providers, EHS Revenue and Legal throughout process to ensure timeliness and accuracy of transactions.
• Utilizes MassHealth Regulations to research outstanding Accounts Receivable aging to determine collectability, state intercepts timelines and write-off. Coordinate with EHS Revenue and Legal departments on mailings and collection efforts.
• Utilize and maintain MassHealth accounts receivable access databases. Importing and exporting data from other programs, correcting errors, and running queries to create reports.
• Create, maintain, and distribute daily, weekly, monthly, quarterly, and ad hoc MassHealth reports for program and budget staff. Analyze data to ensure accuracy.
• Respond to and resolve all audit inquiries.
• Manage and oversee the timely processing of all year-end transactions as required by the Office of the Comptroller.
• Serve as the back up to the MassHealth Accounts Receivable Supervisor in meetings and assist in managing the daily operations when MassHealth Accounts Receivable Supervisor is not available.

Required Qualifications:

• Knowledge of principles and practices of accounting.
• Demonstrated ability to express concepts and ideas orally and in writing.
• Talent for preparing general reports and spreadsheets.
• Capacity to multi-task, meet deadlines, and work with minimal or no supervision.
• Proficiency with computers and software programs related to position including Microsoft Office (Excel, Word, and Outlook).
• Ability to exercise discretion and work with confidential and sensitive information.
• Prior supervisory and/or management experience.

Preferred Qualifications:

• Prior experience within a healthcare related accounts receivable unit, with an emphasis on Medicaid billing and/or collections.
• Experience working with banking and/or lockbox transactions and reconciliations.
• Ability to demonstrate a strong work ethic and personal accountability.
• Proven ability to work under tight deadlines and handle pressure, possessing a strong sense of urgency and agility.
• Skilled in reading and interpreting financial reports, accounts, and ledgers; proficiency in calculating, balancing and compiling figures.
• General understanding of accounting principles and practices applied to Generally Accepted Accounting Principles (GAAP), Generally Accepted Government Auditing Standards (GAGAS), and Generally Accepted Auditing Standards (GAAS).
• Familiarity of state and federal laws, rules, and regulations governing expenditures of state and federal funds.
• Capacity to establish and maintain effective working relationships with agency officials, staff associates, other employees, and vendors.
• Experience with state fiscal systems such as Medicaid Management Information System (MMIS) and Massachusetts Management Accounting and Reporting System (MOSAIC) a plus.
• Proficiency or understanding of Microsoft Access.

About the Executive Office of Health and Human Services (EOHHS): The Executive Office of Health and Human Services (EOHHS) oversees expenditures of approximately $24 billion annually, and as the largest secretariat, has nearly 22,000 employees. EOHHS services directly touch the lives of slightly more than 1 in 4 residents of the Commonwealth including some of our most vulnerable children, youth, adults, and elders. Health and human services programs represent more than half of our state's budget, making it vitally important to responsibly oversee services to achieve long-term sustainability. Throughout the secretariat, our efforts are focused on health, resilience, and independence. We are charged with improving health outcomes, building resilience, and maximizing independence thus contributing to the quality of life for the residents we serve and the Commonwealth as a whole.

Northern Essex Community College