Alcohol Compliance Supervisor - American Dream

Alcohol Compliance Supervisor - American Dream

The Alcohol Compliance Supervisor is responsible for ensuring the safe and legal service of alcohol within the venue. This role plays a key part in upholding local and state alcohol regulations, supporting staff in responsible alcohol service, and mitigating risks related to alcohol consumption and policy compliance.

Compensation: The hourly rate for this position is $21.00. Benefits: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

Job Responsibilities:

• Monitor and enforce alcohol-related concerns, policy violations, or suspicious behavior.
• Check guest identification to verify legal drinking age and detect fraudulent or expired IDs.
• Monitor guest intoxication levels and intervene as needed to prevent over-service.
• Ensure adherence to responsible alcohol service guidelines, including drink limits per individual.
• Report any policy violations or concerning behavior by staff or patrons to management.

Policy Adherence and Training:

• Enforce responsible alcohol service practices in accordance with company and state regulations.
• Serve as a resource to staff for questions or concerns regarding alcohol policies.
• Monitor employee compliance with alcohol laws and internal procedures.
• Documentation and Reporting: Maintain thorough and accurate records of observations, incidents, and compliance checks. Prepare detailed reports of daily activities, including ID issues or other violations. Provide end-of-shift briefings to management summarizing key incidents or concerns. Collaborate with law enforcement or regulatory bodies during investigations or audits, as necessary. Identify and address potential compliance risks proactively. Assist in reducing legal liability and enhancing public safety through enforcement of alcohol-related protocols. Support overall safety efforts to ensure a secure and compliant environment for guests and staff.

Qualifications:

• Strong understanding of local, state, and federal alcohol laws and company policies.
• High attention to detail and ability to identify signs of intoxication or non-compliance.
• Strong verbal and written communication skills; ability to engage diplomatically with guests and staff.
• Confident in making timely, sound decisions in fast-paced situations.
• Maintains composure, fairness, and a professional demeanor at all times.
• Must be able to stand, walk, bend, and move for extended periods; some lifting may be required.
• Willing to work flexible hours including evenings, weekends, and holidays.
• Employment is contingent on successful completion of a background screening.
• High school diploma or equivalent required. Previous experience in compliance, security, or hospitality preferred.