Patient Access Rep Clinic

As a Patient Access Representative, you will manage administrative duties for the patient intake process in our clinic, adhering to established guidelines. Franciscan Medical Group, as part of Virginia Mason Franciscan Health, is currently looking for a full-time Patient Access Rep for the fast-paced Franciscan Heart and Vascular Associates Clinic in Burien, WA. Supportive team with excellent growth opportunities. Located in the medical pavilion at St Anne hospital. Local amenities. Free parking and no nights, weekends or organizationally recognized holidays required. Responsibilities Every day you will interact with patients in person and by phone, facilitating check-in/out, collecting data and payments, validating insurance, scheduling appointments, and processing referrals and authorizations. Registers and/or checks patients in/out. Performs patient check-in at the time of visit; records and verifies all demographic, insurance and other information (e.g. Workers’ Comp, other third-party liability info); follows established procedures to ensure that all registration guidelines/requirements have been satisfied, including ensuring minors’ guardians have been notified; identifies deficiencies and resolves non-complex issues or escalates to appropriate staff for further action. Conducts routine insurance eligibility verifications. Copies/scans patient access related hardcopy materials (e.g. ID, referrals, L&I, insurance cards, etc.) into correct location in electronic medical record. Records non-clinical charges from various sources, such as entering charges for the completion of forms, for Depositions/Attorney Fees, for retail fees, etc. Handles and reconciles payments. Job Requirements Required One year of customer service work experience. Preferred Two years of customer service work experience. Healthcare or Call Center experience. Pay Range $23.90 - $34.79 /hour Equal Opportunity Employer We are an equal opportunity/affirmative action employer. #J-18808-Ljbffr